Remote Collections Specialist
Company: FFAM360
Location: Marshalltown
Posted on: June 25, 2022
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Job Description:
FFAM360 is currently hiringRemote Recovery Specialists ($15-$20
Depending on Experience Plus Uncapped
Commission)REGISTERandSCHEDULEyourPhone Interviewtoday!The Recovery
Specialist is responsible for initiating the appropriate action to
recover outstanding claim balances by contacting consumers
utilizing our state-of-the-art contact solution. This includes high
volume phone calls and/or correspondence to assigned customers in a
fast-paced, goal-oriented damage recovery and subrogation
department. The Recovery Specialist will work closely with
Insurance Claim Specialists in completing claims billing and
follow-up activities.Were invested in each employees overall health
as well as their future. FFAM360s comprehensive benefits package
provides a better work and life experience for our team. Eligible
employees receive: Uncapped CommissionCompetitive WagesHealth,
Dental, and Vision Insurance (premiums partially covered by
employer)Life Insurance (policy covered by employer)Paid Holidays:
New Years Day, Memorial Day, Independence Day, Labor Day,
Thanksgiving, Christmas Day, & New Years EvePaid time off401k
(company match up to 4%)Corporate Volunteerism and Charitable
Giving Program Job Duties Respond to inquiries in a timely and
effective manner and treat customers fairly and consistentlyWorking
knowledge of the FDCPA, State Collection Laws, HIPAA and how they
fit within the recovery management cycle in relation to auto damage
claims and subrogation.Update customer information such as phone
numbers, e-mail, and addressNegotiates account settlements within
established guidelinesAnswer telephone calls regarding account
inquiries and payment of claims Skills Strong listening skills must
be able to listen and take directionsStrong negotiation skillsBasic
computer knowledge- excel and wordAbility to work well in a team
setting Qualifications Satisfactory preliminary criminal history
background check determination and asatisfactory drug screening.The
ability to perform this job successfully and perform each duty
essentially.Previous experience in third party collections and/or
related industry preferred but not required.Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.Must have a laptop or desktop
with a Windows operation system Education and/or Experience High
School Diploma and/or GED.Six months of work experience in a
related field About UsThe FFAM 360 group of companies is a
world-class organization that provides customer centric solutions
that address all phases of the credit and revenue lifecycle.
Through our vast network of affiliated companies, we deliver
comprehensive solutions in the areas of business process
outsourcing, accounts receivable management, healthcare revenue
cycle management and receivables purchasing & specialty finance.Our
Mission is to deliver revenue-cycle solutions to our clients that
optimize their credit and revenue lifecycle through the deployment
of world-class people, operations, and technology, rooted with
integrity and compliance.Founded in 2002 by industry veterans with
over 100 years of combined experience, our vision was to create a
best-in-class organization that combined leading revenue cycle
management with institutional capital; all focused on optimizing
liquidity solutions for accounts receivables throughout the credit
and revenue lifecycle.Since being founded, the FFAM 360 group of
companies have become some of the most well-known and respected
financial institutions in the revenue cycle management industry.
Our teams include industry leaders from multiple disciplines with
specializations ranging from credit origination to post charge-off
servicing.
Keywords: FFAM360, Des Moines , Remote Collections Specialist, Accounting, Auditing , Marshalltown, Iowa
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