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Technical Release Manager - Consulting

Company: Oracle
Location: Des Moines
Posted on: November 26, 2022

Job Description:

Job DescriptionOracle Energy and Water delivers proven software applications that help utility companies of all types and sizes achieve competitive advantage, business performance excellence and a lower total cost of technology ownership. Oracle Energy and Water integrates industry-specific customer care and billing, network management, work and asset management, mobile workforce management and meter data management applications with the capabilities of Oracle's industry-leading enterprise applications, business intelligence tools, middleware, database technologies, as well as servers and storage. The software enables customers to adapt more nimbly to market deregulation, meet ever-evolving customer demands and deliver on environmental conservation commitments.Oracle Energy and Water enhances the Oracle brand by delivering best of breed business solutions and professional services to the utility industries around the world. Our customers value us above all other competitors because of our thought leadership, understanding of their needs, talents and superior ability to provide world-class solutions for the challenges they face. Our customer relationships can be leveraged by all of Oracle to grow Oracle's relevance in our industries.We currently have an opening for a Technical Release Manager - ConsultingThe Technical Release Manager defines processes, standards, and tools to ensure efficiency and repeatability of software build, release, deployment, and site maintenance. You are an experienced consulting professional who has a broad understanding of Oracle platform products (middleware, database, access), industry best practices, and multiple business processes and technology designs within the Oracle product/technology family.You will work directly with our clients core business teams to ensure focus on business case objectives, leveraging best practice processes across the solution set, and scope management.Technical Release Managers work with multiple teams across the client and internal Oracle organizations to help drive the release of Oracle Energy and Water applications. You will plan and track work, identify risks and open issues, and provide communication for the project.You will be responsible for scheduling and executing Oracle Energy and Water applications release and bug fixes deployment on development, test and production environments, as per the schedule agreed with our customers.You will document process changes and develop relationships that lead to efficient problem solving. Having the ability to track multiple release activities simultaneously will be key.You will work with project managers to drive and enable a consistent release management methodology within Oracle organization.Required qualifications include:

  • Possess B.S. or B.A. degree in either Management Information Systems/Technology, Computer Science, STEM subject, or equivalent.
  • +8 years overall relevant experience including at least 5 years in consulting
  • Demonstrated leadership skills with a continuous improvement mindset
  • Advanced knowledge of all phases of the software development lifecycle (SDLC)
  • Demonstrated ability to coordinate cross-functional work teams toward task completion
  • Working experience in an ITIL-based work environment
  • Experience facilitating workshops, guiding the client to a recommended solution, and owning the delivery of solutions
  • Ability to communicate effectively and build rapport with team members and clients
  • Good understanding of business processes and Business Process Modeling experience
  • Strong written and spoken English communication skills are required heavy client facing role
  • Proficient with Microsoft Office Suite (Word, Excel, Power Point, Visio)
  • Ability to travel to client locations as needed (up to 50%) will work remotely when not required to be on site
  • Oracle Energy and Water Software products (CC&B, MDM, CSS, etc.), Oracle Utilities Application Framework (OUAF) or Utilities domain / vertical experience (gas, water, electric) are highly desired but not requiredResponsibilitiesResponsibilities of the Technical Release Manager include, but are not limited to:
    • Mentor and develop industry experience, application skills, and consulting expertise amongst the delivery consulting team
    • Contribute to reusable collateral/accelerators
    • Help evangelize best practice and consistent release process
    • Help ensure Regulatory & Compliance readiness and product quality
    • Enhance and evolve business development and delivery tools/collateral, including methodology and estimating models
    • Knowledge sharing across peer group, including operational training
    • Active support to Business DevelopmentProject engagements
      • Apply professional mastery and industry-wide understanding of technology, Oracle Energy and Water Solutions, tools, and methodologies to provide complex solution delivery on active engagements
      • Provide release management support for application, operational, infrastructure and configuration deployments
      • Establish and facilitate tools to reduce human errors during packages installation process, reduce resource effort, be more industrial on recurrent tasks.
      • Create and manage change tickets, run books, rollout plans and perform collision/impact analysis for releases
      • Submission of release documents and plans
      • Participate in Change Advisory Board meetings to discuss release scope and/or roadblocks
      • Management of risks, issues, and dependencies for the release
      • Participate in post release reviews
      • Act as coordinator for the local and offshore teams globally
      • Uphold compliance with change management processes and policies
      • Manage multiple planned releases and unplanned hotfixes
      • Guide clients towards solutions that leverage Oracle base system functionality and best practices in the industry
      • Guide and facilitate system configuration
      • Actively engage and maintain a collaborative working relationship with the clients business team to ensure alignment of the solution to their business challenges and long-term goals
      • Work closely with the client to understand and manage their expectations, as well as working closely with Oracle and third-party vendors to ensure delivery
      • Be responsible for ensuring that a quality, integrated software solution is delivered in a timely manner, at budget, and to our client's satisfaction
      • Communicate release details, schedules, and status to the project team and customer stakeholders as required
      • Support the Oracle management team on escalation management
      • Document and train the operations staff for the ongoing maintenance of all environmentsRange and benefit information provided in this posting are specific to the stated location(s)New York City Pay Range: from $90,600 to $182,400 per annum; eligible for bonus and equity.Colorado Pay Range: from $90,600 to $172,800 per annum; eligible for bonus and equity.Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, as well as reflect Oracles differing products, industries and lines of business.Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.Oracle offers a comprehensive benefits package which includes the following:
      • Medical, dental, and vision insurance, including expert medical opinion
      • Short term disability and long term disability
      • Life insurance and AD&D
      • Supplemental life insurance (Employee/Spouse/Child)
      • Health care and dependent care Flexible Spending Accounts
      • Pre-tax commuter and parking benefits
      • 401(k) Savings and Investment Plan with company match
      • Flexible paid time off (unlimited or accrued vacation and sick leave)
      • Paid parental leave
      • Employee Stock Purchase Plan
      • Adoption assistance
      • Financial planning and group legal
      • Voluntary benefits including auto, homeowner and pet insuranceAbout UsAs a world leader in cloud solutions, Oracle uses tomorrows technology to tackle todays problems. True innovation starts with diverse perspectives and various abilities and backgrounds.When everyones voice is heard, were inspired to go beyond whats been done before. Its why were committed to expanding our inclusive workforce that promotes diverse insights and perspectives.Weve partnered with industry-leaders in almost every sectorand continue to thrive after 40+ years of change by operating with integrity.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.Were committed to including people with disabilities at all stages of the employment process. If you would like accessibility assistance or accommodation for a disability at any point, let us know at +1.888.404.2494, Option 1.Disclaimer:Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.* Which includes being a United States Affirmative Action Employer

Keywords: Oracle, Des Moines , Technical Release Manager - Consulting, Accounting, Auditing , Des Moines, Iowa

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