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Athletics Ticket Office, Part-time Staff

Company: Drake University
Location: Des Moines
Posted on: December 4, 2019

Job Description:

Athletics Ticket Office, Part-time Staff - ****** Description: Drake University seeks a detail-oriented individual to assist in the management operations of the Athletics Ticket Office. This is a seasonal, part-time opportunity to gain experience in ticket operations that will include, but not be limited to, ticket order processing, billing and collection from ticket holders, customer service, staff supervision, and daily accounting functions. The selected candidate must demonstrate a highly developed sense of integrity and commitment to customer satisfaction. Duties: Function Percent Description 01 45% Assist Ticket Office operations, which will include but not be limited to, day-to-day and game-day ticket operations, customer service, ticket processing, billing and collection from ticketholders and donors. Assist in supervision of part-time staff to ensure consistent and professional customer service is being provided. 02 45% Assist with game management and operations at home athletics events. Perform game-day opening and closing procedures. Assist ticket sales and ticket taker staff. Handling customer questions and concerns in a professional manner. 03 10% Ensure the confidentiality of all data maintained in the Ticket Office through policies, procedures, and accounting standards. Must demonstrate the skills and abilities to assess and resolve problems within the policies and procedures of the department and university. 04 0% Ensure compliance with all policies, rules, and regulations of the university and all member associations (e.g. NCAA, MVC, MAAC, PFL, SUMMIT) 05 0% Performs other duties as assigned. Date Available: 11/07/2019 Required Documents Message: Cover Letter, Resume/CV Back to Job Board Drake University is an equal-opportunity employer and actively seeks applicants who reflect the diversity of the nation. No applicant shall be discriminated against on the basis of race, color, national origin, creed, religion, age, disability, sex, pregnancy, gender identity or expression, sexual orientation, genetic information, veteran status or any characteristic protected by law in its educational programs and activities, admissions, or employment..

Keywords: Drake University, Des Moines , Athletics Ticket Office, Part-time Staff, Administration, Clerical , Des Moines, Iowa

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