Receptionist

Company: Advantage Credit Union
Location: Newton
Posted on: November 22, 2021

Job Description:

Attention all enthusiastic and outgoing job seekers! Advantage Credit Union in Newton is seeking a full-time receptionist. The receptionist position is responsible for greeting our members both in person and on the phone, ensuring that our members are treated like they own the place, because they do! In addition to greeting members and answering the phones, our receptionist also performs other clerical duties including processing mail and managing our safe deposit box system.Full details of the job can be found below.The following are fundamental duties that an individual who holds the position must perform. This is not an exhaustive list. Other duties, in addition these essential job functions, will be assigned at the discretion of the COO.

• Receive and announce visitors and guests to the credit union.
• Monitor lobby waiting area to ensure all visitors are being attended to.
• Answer telephone, routing calls to appropriate personnel and taking messages.
• Process member telephone transactions and basic inquiries.
• Open mail and route to appropriate personnel or department.
• Evaluate and route incoming correspondence.
• Maintain an up-to-date list of employee extensions and duties.
• Administration of safe deposit box services.
• Deliver mail to Post Office.
• Utilizing a Shared Calendar.
• Scheduling Appointments for Staff.
• Perform additional duties as assigned my management.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.REQUIRED KNOWLEDGE, SKILLS and ABILITIES
  • Good human relations and communication skills.
  • Ability to handle multiple tasks concurrently.
  • Attention to detail.
  • Maintain confidentiality of proprietary information.
  • Speak with others using clear and professional language.
  • Prepare and review written documents accurately and completely.
  • Answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others.
  • Support team to reach common goals.
  • Listen and respond appropriately to the concerns of other employees.
  • Ability to work independently with minimal supervision.
  • Basic computer skills.
  • Ability to use thinking and reasoning skills to solve a problem.
  • Ability to effectively use critical thinking and problem solving skills
  • Ability to plan and organizeEDUCATION and/or EXPERIENCE
    • High school diploma or GED is required.
    • Basic knowledge of credit union operations and services is required.PHYSICAL DEMANDS & ENVIRONMENTAL FACTORSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Frequent sitting and lifting up to 25 lbs. Moderate walking, standing, carrying, stooping, bending, kneeling, and reaching. Fingering: picking, pinching, or otherwise working with the fingers. Grasping: Applying pressure to an object with the fingers and palm. Repetitive motion: substantial movements (motions) of the wrists, hands, and/or fingers.Job Type: Full-timePay: $13.89 - $20.83 per hourBenefits:
      • 401(k)
      • 401(k) matching
      • Dental insurance
      • Employee assistance program
      • Flexible spending account
      • Health insurance
      • Life insurance
      • Paid time off
      • Referral program
      • Retirement plan
      • Vision insuranceSchedule:
        • 8 hour shift
        • Monday to FridayCOVID-19 considerations:Shields are in place at the receptionist area.Education:
          • High school or equivalent (Required)Work Location: One location

Keywords: Advantage Credit Union, Des Moines , Receptionist, Administration, Clerical , Newton, Iowa