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Receptionist - Part Time - Weekend Shift - Deerfield

Company: Immanuel
Location: Urbandale
Posted on: May 16, 2022

Job Description:

Overview The overall purpose of this job is to make a favorable first impression when welcoming visitors, residents, participants, staff, and family members to a facility. The responsibilities of this job include greeting persons upon entry of a facility, answering phones, providing customer service information, setting appointments, and open and forwarding mail. Supports and lives out Immanuel's Mission and CHRIST Promises. Responsibilities Key Areas Key Responsibilities and Duties of the Job Reception Answers phone calls to provide information, direct calls to the appropriate party, or takes a message. Greets visitors, residents, participants, guests, family members, and vendors upon entry to a location. Sets appointments for staff upon request. Office Administration Receives, sorts, and distributes documents, copies, filings, mail, e-mails, and faxes on a daily basis. Enters and tracks data in computer system. Other Performs other duties as assigned or requested. Qualifications Education- High School Diploma/GED is required. Administrative/Secretarial Trade or Vocational Schooling is preferred. Experience- One (1) year of direct experience as a receptionist, customer service representative, or related position is required. Equivalent years of education may substitute for experience requirement. KSA- Knowledge Skills and Abilities- Knowledge of phone systems and phone etiquette. Knowledge of office procedures. Skills in operating Microsoft Word, Excel, and Outlook. Skills in professionalism and communicating with a pleasant demeanor. Ability to create a favorable first impression. Ability to provide excellent customer service. Ability to effectively communicate with all types of people. Ability to multitask and change focus as needed

Keywords: Immanuel, Des Moines , Receptionist - Part Time - Weekend Shift - Deerfield, Administration, Clerical , Urbandale, Iowa

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