Receptionist - Part Time - Weekend Shift - Deerfield
Company: Immanuel
Location: Urbandale
Posted on: May 16, 2022
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Job Description:
Overview The overall purpose of this job is to make a favorable
first impression when welcoming visitors, residents, participants,
staff, and family members to a facility. The responsibilities of
this job include greeting persons upon entry of a facility,
answering phones, providing customer service information, setting
appointments, and open and forwarding mail. Supports and lives out
Immanuel's Mission and CHRIST Promises. Responsibilities Key Areas
Key Responsibilities and Duties of the Job Reception Answers phone
calls to provide information, direct calls to the appropriate
party, or takes a message. Greets visitors, residents,
participants, guests, family members, and vendors upon entry to a
location. Sets appointments for staff upon request. Office
Administration Receives, sorts, and distributes documents, copies,
filings, mail, e-mails, and faxes on a daily basis. Enters and
tracks data in computer system. Other Performs other duties as
assigned or requested. Qualifications Education- High School
Diploma/GED is required. Administrative/Secretarial Trade or
Vocational Schooling is preferred. Experience- One (1) year of
direct experience as a receptionist, customer service
representative, or related position is required. Equivalent years
of education may substitute for experience requirement. KSA-
Knowledge Skills and Abilities- Knowledge of phone systems and
phone etiquette. Knowledge of office procedures. Skills in
operating Microsoft Word, Excel, and Outlook. Skills in
professionalism and communicating with a pleasant demeanor. Ability
to create a favorable first impression. Ability to provide
excellent customer service. Ability to effectively communicate with
all types of people. Ability to multitask and change focus as
needed
Keywords: Immanuel, Des Moines , Receptionist - Part Time - Weekend Shift - Deerfield, Administration, Clerical , Urbandale, Iowa
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