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Creative Services Coordinator

Company: UnityPoint Health
Location: Urbandale
Posted on: June 25, 2022

Job Description:

OverviewThis position is a hybird role, but primarily office based.Why UnityPoint Health? Culture - At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve. Benefits - Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you're in. Diversity, Equity and Inclusion Commitment - We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation. Development - We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience. Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve.Visit us at /careers to hear more from our team members about why UnityPoint Health is a great place to work. UnityPoint Health we believe our people are amazing. That's right. Amazing! Every day we get to provide exceptional experiences to all who walk on our campus and in our hospitals. As a Document Processing Specialist you play a vital role in this. We support the work that you will do by staying focused on what matters: YOU, our patients, visitors and family members. Are you ready to join a team that is passionate about excellence? If you answered "yes!" read on about our open position.The Creative Services (CS) Coordinator is responsible for the operations management of the CS team, primarily trafficmanagement and client support of the work-flow and job creation. This includes the lead role on the intake process,project vetting and setup, deadline and process management, client and regional relations, and vendor relations andmanagement.ResponsibilitiesProject Intake, Evaluation and Enhancement Operates as the primary point of contact for creative resourcing and work scheduling. Evaluate project requests, resolve issues, and serve as positive and problem-solving liaison withCS and clients across the system, including all Regions as well as System Services, Foundations,and Colleges. Review incoming requests and ensure the information and strategy needed to assign work ispresent. Schedule and facilitates kickoff meetings when appropriate. Ensure resource estimates and assignments are recorded and regularly updated for accuracyutilizing appropriate technology. Identify, assign, and coordinate internal resources for incoming projects. Run reports and develops analyses of data upon request to support the team and department Determine, recommend, and implement Process Improvements, new software, relevant vendors,and/or new best practices under the guidance of leadership. Assist with project ideation or research, production design and project execution. Follows UPH System Primary Office policies and align closely with Creative Manager and CreativeDirector Supports greater CS team and system MarComm team on projects as assigned. Maintains confidentiality of information and projects at all times.Workflow Management Open jobs, assign job numbers, develop production schedules, and monitors progress. Ensure deadlines are met, both with internal team and with clients (review times, deliverables, etc)Hold all accountable to best practices and outcomes in a positive way. Escalating as appropriate to leadership. Develop strong positive relationships with team to assist in completing work efficiently as well as a positive experience for all involved. Lead re-alignment of deadlines/priorities when appropriate. Proactively recommend adjustments in schedule, resources and other items to ensure high priority deadlines are met. Advocate to keep team members on track and motivated, facilitating the tasks and assets needed to stay on schedule. Anticipate project risks, delays and roadblocks and work to solve those before they impact the project. Regularly communicate any issues and project progress at production meetings Lead asset and data management for completed projects. Respond with flexibility for changing priorities while modeling the FOCUS values to internal customers, team members, stakeholders and external customers.Vendor and Partner Coordination Manage Creative Services licenses and vendor relations, including Getty, Smartsheets,AdobeStock and other vendors as assigned. Serve as liaison with the vendors, trouble-shoots issues, trains the CS and/or regional and accountteams, and helps us analyze and negotiate best packages and pricing. Serve as liaison with the print shop. Coordinate unique print projects, such as getting samples, size options, costs, etc. Coordinate with Creative agencies as needed (meetings, schedules, file and asset sharing,concept routing, deadlines, etc.)QualificationsEducation:Bachelor's degree in relevant field preferred, or related field experience.Experience:A minimum of three to four years' related experience, with agency experience, highly preferred. Experience with project management and project management software Proficiency in Microsoft Office applications. AirTable and Adobe Creative Suite are a plus.Skills/Knowledge/Abilities:Adept at a variety of software and digital tools: Excel, Word, PowerPoint, and databases. Excellent planning and organizational skills. Very detail-minded and organized, yet flexible. Able to achieve results and hold others accountable in a positive way Ability for independent decision-making yet collaborative and strong team skills and collaboration building. Resourceful and effective problem solver. Must be adaptable to a fast paced and quickly changing environment. Ability to work on several projects at once Excellent interpersonal skills, both written and verbal Strong decision making and prioritization skills High levels of integrity and autonomy A knowledge for creative production and disciplines

Keywords: UnityPoint Health, Des Moines , Creative Services Coordinator, Advertising , Urbandale, Iowa

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