Service Advisor
Company: GATR Truck Center
Location: Waterloo
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Description: Join Our Dynamic
Team at GATR Truck Center! Do you have a GATRdone attitude, a
strong work ethic, and a passion for growth and excellent customer
service? If so, we want YOU on our team! Position: Full-Time
Service Advisor Location: Waterloo, IA Compensation: Competitive
pay based on experience and qualifications. Why GATR Truck Center?
At GATR Truck Center, we value our team members and offer a
supportive environment where you can thrive. We're an authorized
dealership for Volvo, Hino, Mack, and Kalmar Ottawa trucks, serving
five locations in Minnesota and Iowa. We also deal in Hyundai
Translead Dry Van Trailers. Our mission is to provide outstanding
service and support to our customers, and we need passionate
individuals like you to help us achieve that. What You'll Do:
Maximize Productivity: Schedule shop work to ensure maximum
productivity and department profitability. Customer Interaction:
Schedule service appointments, gather customer and vehicle data,
and keep customers updated on repair progress. Detailed
Explanations: Explain repair costs and time requirements, obtain
proper authorizations, and provide detailed explanations of
completed work. Compliance: Ensure compliance with manufacturer
warranty and policy procedures. Coordination: Coordinate part
requirements with the parts department and handle telephone
inquiries. Requirements: Qualifications: 1-3 years of experience
High School Diploma or Equivalent Valid Driver's License and
insurable driving record Strong organizational and communication
skills Familiarity with heavy vehicle service terminology Perks &
Benefits: Health Insurance: Significant employer contribution
Dental & Vision Insurance Life Insurance Disability Insurance:
Short-term and long-term 401(k) Plan up to 6% company match Paid
Training & PTO Clothing Allowance Ready to Join Us? If you're ready
to take your career to the next level with a company that values
you, apply today! We can't wait to meet you. GATR Truck Center is
an Equal Opportunity Employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, disability,
veteran status, national origin, or other legally protected
classifications. Apply Now and Let's GATRdone Together!
Keywords: GATR Truck Center, Des Moines , Service Advisor, Customer Service & Call Center , Waterloo, Iowa
