Service Support Specialist

Company: Unlimited Service Group
Location: Des Moines
Posted on: April 3, 2026

Job Description:

Description Position at Goodwin Tucker NOW HIRING: DISPATCHER / SERVICE SUPPORT Des Moines, IA | Mon–Fri, 7:30 AM – 4:00 PM $22/HR (based on experience) We are specifically looking for someone to OWN our dispatch operations. This is not just an admin role — dispatch is the most critical part of this position. If you can manage schedules, keep technicians moving efficiently, and stay organized in a fast-paced environment, we want to talk to you. Primary Focus: DISPATCH • Dispatch technicians and manage daily service schedules • Prioritize calls and adjust schedules in real-time • Ensure technicians are utilized efficiently throughout the day • Be the central point of communication between techs, customers, and the team Additional Responsibilities: • Communicate with customers and handle follow-ups • Enter service orders, update records, and invoice jobs • Order/track parts and assist with inventory • Support counter customers and parts requests ? What We’re Looking For: • Experience in dispatching or scheduling strongly preferred • Strong communication and customer service skills • Highly organized and able to multitask under pressure • Self-motivated with strong follow-through • High school diploma (or equivalent) 2 years related experience ? No weekends – consistent weekday schedule ? Team-oriented environment ? Opportunity to grow across service and operations Apply today if you’re ready to take control of dispatch and keep our service team running.

Keywords: Unlimited Service Group, Des Moines , Service Support Specialist, Customer Service & Call Center , Des Moines, Iowa