Cisco Voice/Telecommunication Engineer

Company: Modis
Location: Des Moines
Posted on: February 24, 2021

Job Description:

Seeking a Voice Engineer who has strong knowledge and experience with Cisco, Cisco Call Manager, Unity. This position will be doing a lot of migration work.This can be a Jr- Sr Level candidateCandidates must be willing to relocate to Des Moines, IA Technical Resource

• Performs configuration; deployment; testing; maintenance; monitoring and trouble-shooting of telecommunication and/or clinical communication solution components to provide a secure; high performance environment.
• Provides quality assurance and testing of communications mediums and infrastructure components.
• Serves as technical resource on a functional basis; for the resolution of complex telecom and clinical communication problems. Requires broad knowledge of video conference solutions; telecom systems; dial plans; switching architecture; clinical communication systems; structured cabling.Advanced Projects
  • Works on advanced projects related to the design and development of VoIP, Video Conferencing, Contact Center, Instant Messaging, Unified Messaging, and Clinical Communication and Workflow systems. Plans projects; establishes timelines and completes cost analysis; including vendor comparisons.
  • Implements designs of all voice, video, messaging, communication, and call flows for the contact centers. Keeps an organized and accurate record of all circuit Ids; dial plans and toll-free numbers and associated numbering schemes.
  • Implements and supports converged technologies including; but not limited to IP Telephony; VoIP, Video Conferencing, Contact Center, Instant Messaging, Unified Messaging, and Clinical Communication and Workflow systems
  • Work with and escalate issues to maintenance vendors as appropriate.Experience
    • Experience supporting large enterprise telephony solutions.
    • Experience supporting clinical communication systems
    • Experience supporting enterprise video conferencing solutions
    • Experience with the following communication platforms is preferred; CUCM, UCCX/UCCE, Unity, Vocera Communications.
    • SIP and VOIP knowledge and experience a plus. - provided by Dice

Keywords: Modis, Des Moines , Cisco Voice/Telecommunication Engineer, Engineering , Des Moines, Iowa