Service Desk Engineer (Voice)
Company: Diverse Lynx
Location: Des Moines
Posted on: April 18, 2024
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Job Description:
Summary:
Ideal profiles should have good troubleshooting skills of Microsoft
Outlook, Network, Citrix, VPN, Internet, and other
Hardware/software troubleshooting techniques.
Primary Skill: ITIL V.4
Job Description/ Responsibilities
IT Service Desk (Voice process ) role for healthcare project.
Associate should be well versed with typical IT Service Desk tasks
with minimum 18 months in International Service Desk, including
handling user issues over phone, email & tickets.
Should be familiar with basic Citrix, VMware, Microsoft Outlook,
Network, VPN, Internet, and other Hardware/software troubleshooting
techniques.
Should be willing to work in a 24x7 work environment (predominantly
US / Night shifts).
Excellent communication is a must.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All
qualified applicants will receive due consideration for employment
without any discrimination. All applicants will be evaluated solely
on the basis of their ability, competence and their proven
capability to perform the functions outlined in the corresponding
role. We promote and support a diverse workforce across all levels
in the company.
Keywords: Diverse Lynx, Des Moines , Service Desk Engineer (Voice), Engineering , Des Moines, Iowa
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here to apply!
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