Branch Manager

Company: NPAworldwide Recruitment Network
Location: Des Moines
Posted on: November 23, 2020

Job Description:

JOB DESCRIPTION

Job #: 34104 Title: Branch Manager Job Location: Des Moines, Iowa - United States Employment Type: Salary: contact recruiter for details Employer Will Recruit From: Local Relocation Paid?: NO WHY IS THIS A GREAT OPPORTUNITY? Our client is a mid-sized heavy equipment manufacturing and sales company in Des Moines, specializing in the transport industry. They are ranked in the top five nationally for their category. JOB DESCRIPTION

Position Summary: This position is responsible for the daily operation and companys Service Branch. The expectation is to offer industry leading customer service, while developing our staffs professional growth and keeping safety as our number one priority. The position will also need to monitor the branchs financial performance generated by the express service, changeover/refurb, tractor modification and the warehouse department. This role will champion the execution of the operational functions within these departments. Supervisory Responsibility: The Manager will directly supervise the leaders of the departments Essential Job Functions: Leadership, Management and Accountability (LMA) (40%)

• Interview job applicants and make hiring recommendations to Human Resources Director
• Lead and inspire assigned staff to perform at their highest level of capability
• Manage employee performance by communicating work expectations, providing feedback/coaching, documenting notable behaviors, and conducting appraisals
• Hold employees accountable for meeting performance and conduct standards, including administering disciplinary actions and employment terminations per company policies and applicable laws
• Oversee staff scheduling, including time off requests and overtime authorizations
• Address complaints and resolve conflicts involving direct reports
• Coordinate and execute the company customer success roadmap
• Champion the company core values Grow P&L to Plan (30%)
  • Consistently grow P&L in accordance with branch plan, by increasing revenue while effectively managing operating, overhead and receivable expenses Facilities Management (30%)
    • Manage maintenance tasks and contracts including lawncare, snow removal, HVAC, utilities, and vehicles.
    • Maintain physical safety requirements (like fall protection) and any certification requirements (like R-stamp)
    • Manage building and property access-list including Door/Gate keys and security codes
    • Manage cleaning crew and uniform contracts QUALIFICATIONS Qualifications:
      • Bachelors degree in business administration or equivalent professional experience
      • Prior experience operating a service shop for semi-tractor trailer or farm implement is a plus. Education:
        University - Bachelor`s Degree/3-4 Year Degree

Keywords: NPAworldwide Recruitment Network, Des Moines , Branch Manager, Executive , Des Moines, Iowa