Company: Community Family Rescources
Location: Des Moines
Posted on: February 24, 2021
The basic tasks are to develop and supervise the agency
substance use, problem gambling and mental health treatment
programs in accordance with agency policy and procedures and Iowa
licensure/certification standards. The employee in this position
will be an enthusiastic, detail-oriented team and individual
contributor with a passion for learning who is able to excel with
minimal supervision. In addition to possessing excellent verbal and
written communication skills, the employee should have excellent
listening comprehension, including the ability to understand
complex written and verbal instruction. Because of the nature of
the information with which the employee will be working, this
position does require a high degree of confidentiality. This
employee will work directly under the Addiction Program Clinical
Director. Clearly understanding the agency mission, goals, and
direction as set by the Board of Directors is essential. Developing
a clear understanding of the agency philosophy and the directions
of the Executive Director and supporting his/her direction is
required. The employee must function well in a sometimes intense
environment where critical management decisions are made on an
on-going basis and be able to interact in this intense environment
in a courteous and professional manner with tact and poise. The
employee will need to perform a variety of important, sometimes
urgent, confidential and complex tasks with constantly changing
priorities. Other duties may be assigned. The employer reserves the
right to change or reassign job duties or combine positions.--
Essential duties and responsibilities:
- Responsible for the substance abuse, problem gambling and
mental health clinical operation and functioning of CFR/Prelude in
accordance with Chapter 155 Substance Abuse and Problem Gambling
licensure standards, Chapter 24 Accreditation, CARF Accreditation
and other contracts.
- Responsible for crisis calls, evaluations, treatment planning,
and referrals on all addiction services clients and family members
engaging the services of CFR/Prelude (with the assistance of other
- Responsible directly or by designation for seeing that
appropriate records, including medical and others are kept in
accordance with outlined procedures.
- Responsible directly or by designation for preservation of
treatment materials, such as books, audio-visual equipment, films,
- Responsible directly or by designation for addiction staff
training and development. Will work with staff on individual
- Responsible for conducting performance evaluations for
- Assist the program in developing policies and procedures
relating to the assessment, treatment, levels of care determination
for clients, and assist and advise clinical staff in total client
- Responsible for participation in the Quality Improvement
Program Plan as outlined in the Plan and as directed by the
- Attends and participates in staff meetings.
- Participates in budget development and management.
- Maintains all contract compliance.
- Other duties as assigned. Administrative requirements -
- Provide leadership in the communities served by involvement on
committees, speaking engagements, public appearances and targeted
- Direct any emergency situation that requires immediate
decision. Community education and prevention -
- Define and develop the duties of the community liaison
- Act as the primary liaison and coordinate with others to
promote community awareness of problems relating to and caused by
gambling, substance abuse, and co-occurring issues.
- Provide regular feedback from community to other supervisors
and Senior Management Team. Court services -
- Serves as and/or designates the Agency liaison with the law
enforcement personnel and judicial officials within the service
- Serves as staff resource person regarding subpoenas, testimony,
etc Individual/Family counseling and referral -
- Participates in and/or designates intra-agency staffing to
determine needed services and appropriate modes of treatment.
- Supervises treatment plan design and the treatment process for
clients and referral sources.
- Ensures that clients/families receive referral sources for
services unavailable at CFR/Prelude or when CFR/Prelude services
- Acts as the primary agency liaison with referral sources, both
agencies and individuals.
- Maintains documentation regarding any personnel problems with
counselors and therapists and communicates these problems promptly
to the Addiction Program Clinical Director.
- Performs related work as required. Job knowledge -
- Knowledge of the theories, principles, and techniques of
substance use, gambling, and co-occurring treatment;
- Knowledge of the psychosocial aspects of mental health issues
and substance use;
- Knowledge of the principles of recording and report
- Knowledge of the theories, principles and techniques of
- Knowledge of the public and private welfare, health care,
mental health and substance abuse agencies available to serve the
- Knowledge of quality assurance, utilization review, and program
development and evaluation.
- Develops and coordinates educational and/or rehabilitative
programs for identified special target populations.
- Ensures that Special Programming is consistent with overall
agency program objectives and with licensure standards and assists
the Addiction Program Clinical Director in the evaluation of
- Participate in and disseminates information regarding
utilization reviews, quality assurance reviews, program reviews and
- Attends and participates in scheduled Staff meetings,
Management meetings, and appropriate committees as necessary.
- Assists in grant related activities.
- Assists in increasing revenue and decreasing costs for the
- Is responsible for overseeing addiction treatment program
budget development and monitoring, including assisting staff as
- Assist with development, implementation, and review of policies
and procedures. Supervision -
- Develops and monitors client services and reviews agency client
case records for compliance with licensure standards. Monitors
agency therapeutic services for appropriateness and
- Supervises and supports Outpatient Clinical Manager,
Residential and RA Supervisors, and Nurse Manager; provides
training to direct reports.
- Reviews, directly or by designee, files of clients recommended
for agency services for appropriateness of recommendations and
signs off on files.
- Maintains documentation regarding any personnel problems with
direct report staff and communicates these problems promptly to the
Addiction Program Clinical Director.
- Performs related work as required. Supervisory responsibilities
- Directly supervises Outpatient Clinical Managers, Residential
and RA Supervisors, and Nurse Manager.
- Coordinates service and service contracts with the Medical
- Carries out supervisory responsibilities in accordance with the
organization's policies and applicable laws.
- Participates and coordinates in interviewing, hiring, and
- Either directly or by designee, plans, assigns, and directs
substance abuse counselor work.
- Assists direct reports in appraising counseling staff
- Rewards and disciplines employees.
- Addresses complaints and resolves problems. Treatment services
- Oversees the development of the substance use/problem gambling
and mental health treatment program, including all groups and
- Ensures the treatment program is consistent with agency program
objectives and with licensure, accreditation and CARF
- Assists in the evaluation of the treatment program.
- Ensures staffing patterns are developed to meet client and
- Supervises and approves all new addiction treatment
modalities/services for the agency.
- Works for seamless transition of clients throughout the levels
of care and geographic locations. Skills & Experience Education
and/or experience -
- Graduation from an accredited college or university with a
Masters degree in Social Work, Marriage and Family Therapy or
- Current Iowa Substance Abuse Counselor Certification, AND
- Independent license as a social worker, Counselor or Marriage
and Family Therapist (LISW, LMHC, LMFT) AND,
- One year of experience in community development or program
planning. Experience in a supervisory position and quality
improvement is preferred.
- Electronic medical records system,
- Web-based time-keeping systems,
- Internet software,
- Spreadsheet software, and
- Word-processing software. Abilities -
- Ability to apply previous experience and training to the
provision of mental health, problem gambling, and substance abuse
- Ability to establish good working relationships with clients
- Ability to secure appropriate information by direct and
- Ability to analyze problems presented, to bring
agency/community resources to bear within policies and regulations,
and to develop and implement effective courses of action;
- Ability to prepare clear and concise case records and to keep
other relevant records;
- Ability to prepare regular and special written and oral
- Ability for public speaking; skill in client evaluation,
therapeutic planning, and research; and
- Ability to implement actions to ensure licensure readiness. All
Community & Family Resources locations Are Tobacco Free. All
tobacco products are prohibited at all locations. Community &
Family Resources is part of the IDPH Integrated Provider Network,
with services funded by the Iowa Department of Public Health and
the U.S. Dept. of Health and Human Services Substance Abuse and
Mental Health Services Administration.
Keywords: Community Family Rescources, Des Moines , Regional Director, Executive , Des Moines, Iowa
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