Hospice Team Director
Company: EveryStep
Location: Des Moines
Posted on: May 16, 2022
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Job Description:
Purpose:Directs all operations within assigned territory or
facility, either directly or through subordinates, based on
patient-driven census modeling. Directly responsible for
reputation, financials, including revenue growth, compliance,
strategic planning, employee-engagement and development and
partnering with organization
initiatives.Responsibilities:CareParticipates in developing
standards which ensure safe and therapeutically effective service
to patients and families. Has joint responsibility with the
Administrator for seeing that standards are met.Consults with the
Executive Director of Hospice to determine a staffing pattern which
will accomplish stated objectives and promote maximum level of
utilization of personnel.Participates in establishing the functions
and qualifications for each service position; Coordinates
interdisciplinary team services.Assures ongoing assessment of
patient/family needs and supervises development, implementation and
evaluation of interdisciplinary group plan of care. Assures
physician approval of plans for continuity of medical
care.Organizes hospice to delineate and delegate authority,
functional responsibility, lines of relationship and communication
to provide safe and therapeutically effective service.Oversees
confidentiality and safeguards all patient-related information in
compliance with HIPAA regulations.Investigates and reports any
problem relating to patient care or conditions which might harm the
patient and/or employee well-being. Addresses and corrects all
patient concerns.Immediately reports any accident, incident, lost
articles or unusual occurrence to the Executive Director of
Hospice.Oversees hospice's ongoing Quality Assessment/Performance
Improvement (QAPI) program.In collaboration with peers and
Administrator On-Call, provides 24 hours/day, 7 days/week on-call
coverage.Conducts patient case conferences, inservices, staff
meetings and maintains documentation; Participates in community
education projects.Teaches, supervises and counsels the hospice
patient and family members about providing care for the
patient.Maintains skills and knowledge.StaffProvides supervision of
clinical, support and clerical employees, and oversees staffing and
assignments.Assists in education/training programs. Participates in
planning for the orientation of new employees. Participates in
orientation of new personnel as appropriate to team
responsibilities.Displays a willingness to support policies and
procedures and uses appropriate channels for change of such
policies.Serves as a role model for all colleagues by setting an
example of high standards in dress, conduct, cooperation and job
performance.Serves as a resource person to employees. Plans and
arranges for consultation needs of staff. Provides individual or
group support concerning job related stress or issues.Develops a
cooperative relationship and communicates effectively and
professionally with the physicians.Conducts appropriate supervisory
visits which allow for clinical observation of performance of
assigned team members.Provides information for inclusion in written
performance evaluations for all staff assigned to team in
cooperation with appropriate members of the management
team.Identifies needs for staff education and assists in the
development of inservice programs for interdisciplinary
group.BusinessResponsible for seeing that objectives are
implemented.Makes routine, scheduled calls on referral sources for
the purpose of promoting access to hospice and referrals to the
organization.Participates in coordinating hospice's services with
services of other community agencies.Accepts responsibility for
regular attendance and punctuality, fulfills job requirements
without regard to time involved.Works with Executive Director of
Hospice in identifying budgetary requirements and determining
appropriate use of allocations.Monitors equipment for appropriate
use and takes steps to keep misuse to a minimum.Ensures that all
necessary supplies and equipment are available.Is normally
available at all times during and after operating hours; may
designate a qualified temporary replacement if he/she will not be
available.Serves as a member of the management team in order to
address problems associated with the delivery of services and staff
development needs, to put forth suggestions for appropriate
additions/changes in policies and procedures and to give peer input
to enhance and improve the management function.Supervises the
maintenance of medical records assuring accuracy, completeness and
compliance with licensing regulations, certification standards,
legal and ethical standards.Performs specific assignments as
directed by the Executive Director of Hospice.Participates in
on-call system and is responsible for providing on-call coverage
when unavailable for assigned duties.Qualifications:Licensed RN, or
bachelor's degree in a recognized discipline of the IDG, i.e., RN,
SW, SCC, BC, or master's degree in nursing, social work,
counseling, health care administration, public administration,
businessAt least 1 year in a leadership positionKnowledge of
professional principles and practices for patient care disciplines
dealing with end-of-life careKnowledge of Medicare and Medicaid
conditions of participation and standards for hospice and other
health care entitiesDemonstrated knowledge of current leadership
and supervisory principles and practices with strong human relation
skills; Experience working in a team settingDemonstrated knowledge
of continuous quality improvement environments and
techniquesAbility to develop and maintain business relationships
including good public contact and group presentation
skillsDemonstrated ability to handle multiple priorities in an
organized manner, make timely decisions and exercise sound
independent judgmentAbility to evaluate people and provide an
environment that motivates othersDemonstrated effective verbal and
written communication skills with individuals and
groupsDemonstrated ability to identify problems/issues and confront
them; Effectively employ negotiation, conflict management and
quality improvement skills to resolve issuesStrong keyboarding and
computer skills and the ability to learn work-related
softwareCurrent American Heart Association Healthcare Provider
certification (within 30 days of hire)Mandatory Reporter of Child
and Dependent Adult abuse training certification (within 30 days of
hire)Must have valid driver's license, auto liability insurance and
reliable transportation if driving is requiredSuccessful completion
of pre-employment physical, drug screen, 2-step TB test and
background checkWorking Conditions:Physical requirements: Sedentary
work exerting up to 10 pounds occasionally, and/or a small amount
of force frequently to move objects, including the human
bodyPhysical activities: Talking, Hearing, Repetitive Motions,
Fingering (picking, pinching, typing, etc.), Visual acuity (field
of vision for analyzing data, viewing computer, using measurement
devices, operating machines, determining accuracy or neatness,
and/or making general observations)Environment: Work is primarily
performed in a climate-controlled environment with minimal
safety/health hazard potentialTime: Ability to be flexible with a
varying schedule and programmatic requirementsTravel: Required
between locationsThese characteristics are representative of those
an employee encounters while performing the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.Note: This job description is not intended to be
all-inclusive. You may be required to perform other duties to meet
the on-going needs of the organization.EveryStep is an equal
opportunity employer. Employment practices are implemented without
regard to race, creed, color, sex (including pregnancy), sexual
orientation, gender identity, citizenship, national origin,
religion, veteran status, genetic information or on the basis of
age or physical or mental disability unrelated to ability to
perform the work required.
Keywords: EveryStep, Des Moines , Hospice Team Director, Executive , Des Moines, Iowa
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