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Lead Control Management Officer - Wholesale Lending Servicing Operations

Company: Wells Fargo
Location: Des Moines
Posted on: June 25, 2022

Job Description:

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. About this role: Wells Fargo is seeking a Lead Control Management Officer in Wholesale Lending Operations as part of Commercial Banking Control. Learn more about the career areas and lines of business at In this role, you will:

  • Participate in identifying, assessing, managing, and mitigating current and emerging risk exposures within Control Management functional area
  • Provide risk management consulting to support the business in designing and implementing risk mitigation strategies, business processes, and business controls
  • Monitor moderately complex business specific programs and provide risk management consulting to support the business in designing and implementing risk mitigation strategies
  • Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area
  • Provide guidance to business groups on the development, implementation, and monitoring of business specific programs to identify, assess, and mitigate risk
  • Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations
  • Learn the products supported by Operations for the Commercial Capital businesses and gain a deep understanding of the processes they execute to identify potential control gaps and ensure that controls are in place to mitigate both current and emerging risks
  • Work with the Operations team as they identify operational errors to ensure those events are escalated and remediated appropriately, root cause is determined, and the appropriate controls are created and/or updated
  • Participate in the Risk Control Self-Assessment (RCSA) process, consulting with the Operations leadership and teams to help identify, document and update controls relevant to their processes
  • Collaborate with the Operations leadership and teams to identify control improvement opportunities and participate in process change initiatives to ensure that the proper controls are either created or enhanced as part of those updated processesRequired Qualifications:
    • 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:
      • Experience with RCSA, risk/control identification and assessment
      • Experience with determination of business risk-rating, profile and trends
      • Strong knowledge of commercial businesses, operations, and operations technology
      • Knowledge of markets, commercial lending and leasing products, clients and related operations
      • Excellent interpersonal and communication skills and experience in articulation of risk both verbally and in writing to various levels of staff and management including senior leadership
      • Ability to demonstrate strong organizational skills, attention to detail, and adherence to strict deadlines in a challenging environment
      • Experience with enterprise risk frameworks and related processes
      • Ability to be flexible and adjust plans quickly to meet changing business needs
      • Ability to take initiative and work independently with minimal supervision
      • Ability to translate and summarize complex data into understandable, actionable information and recommendations
      • Knowledge and understanding of reporting and issue management
      • Experience resolving and working through escalated and complex issues
      • Experience successfully escalating complex issues and tracking follow-through to completion
      • Effective communication skills and the ability to communicate with multiple levels in the organization
      • Ability to leverage and direct more junior team members to assist with projects and tasks
      • Strong Microsoft office skills, particularly Excel and PowerPoint Posting Location: 301 S Tryon St CHARLOTTE, NC 250 E John Carpenter Frwy Irving, TX 5595 Trillium Blvd Hoffman Estates, IL801 Walnut St Des Moines, IAWe Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Keywords: Wells Fargo, Des Moines , Lead Control Management Officer - Wholesale Lending Servicing Operations, Executive , Des Moines, Iowa

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