Director Network Service Operations
Company: Lumen
Location: Des Moines
Posted on: March 18, 2023
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Job Description:
About Lumen
Lumen is guided by our belief that humanity is at its best when
technology advances the way we live and work. With 450,000 route
fiber miles serving customers in more than 60 countries, we deliver
the fastest, most secure global platform for applications and data
to help businesses, government and communities deliver amazing
experiences. Learn more about Lumen's network, edge cloud, security
and communication and collaboration solutions and our purpose to
further human progress through technology at news.lumen.com,
LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook:
/lumentechnologies, Instagram: @lumentechnologies and YouTube:
/lumentechnologies.The Role
Director Network Services Operations reports to the Vice President
of Operations. This role is responsible for leading a regionally
based, high-performance operations team focused on delivering
exceptional service delivery in the metro area. Responsible for all
facets of Network Service Operations. Accountable for all results,
personnel, and network assets in a region. Oversees central office
operations, field installation, and maintenance work and ensures
critical infrastructure is maintained effectively at all sites.The
right candidate will find this a tremendous opportunity to shape a
team through visionary leadership and robust process and efficiency
improvements resulting in Lumen being synonymous with quality
service and an exceptional customer experience.The Main
Responsibilities
Accountable for managing a diverse workforce, reporting
performance, initiating process improvement, evaluates and
developing improved techniques.
What We Look For in a Candidate
Bachelor's degree equivalent education and experience.
Preferred Qualifications
Requisition #: 315612EEO Statement
We are committed to providing equal employment opportunities to all
persons regardless of race, color, ancestry, citizenship, national
origin, religion, veteran status, disability, genetic
characteristic or information, age, gender, sexual orientation,
gender identity, marital status, family status, pregnancy, or other
legally protected status (collectively, "protected statuses"). We
do not tolerate unlawful discrimination in any employment
decisions, including recruiting, hiring, compensation, promotion,
benefits, discipline, termination, job assignments or
training.Disclaimer
The above job definition information has been designed to indicate
the general nature and level of work performed by employees within
this classification. It is not designed to contain or be
interpreted as a comprehensive inventory of all duties,
responsibilities, and qualifications required of employees assigned
to this job. Job duties and responsibilities are subject to change
based on changing business needs and conditions.
Salary RangeSalary Min :115740Salary Max :257280This information
reflects the anticipated base salary range for this position based
on current national data. Minimums and maximums may vary based on
location. Individual pay is based on skills, experience and other
relevant factors.This position is eligible for either short-term
incentives or sales compensation. Director and VP positions also
are eligible for long-term incentive. To learn more about our bonus
structure, you can view additional information here. We're able to
answer any additional questions you may have as you move through
the selection process.As part of our comprehensive benefits
package, Lumen offers a broad range of Health, Life, Voluntary
Lifestyle and other benefits and perks that enhance your physical,
mental, emotional and financial wellbeing. You can learn more by
clicking here.Note: For union-represented postings, wage rates and
ranges are governed by applicable collective bargaining agreement
provisions.Salary RangeSalary Min :115740Salary Max :257280This
information reflects the base salary pay range for this job based
on current national market data. Ranges may vary based on the job's
location. We offer competitive pay that varies based on individual
experience, qualifications and other relevant factors. We encourage
you to apply to positions that you are interested in and for which
you believe you are qualified. To learn more, you are welcome to
discuss with us as you move through the selection process.
Keywords: Lumen, Des Moines , Director Network Service Operations, Executive , Des Moines, Iowa
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