Community Manager - Des Moines Iowa Jobs
Company: Elevate Living
Location: Des Moines
Posted on: March 19, 2023
Job Description:
$2,000 Hiring bonus available! About the Company At Elevate
Living, our mission is to create quality living environments for
our residents that they can be proud to call home. We are a team of
committed professionals, working together to enhance the lives of
our residents and each other. We accomplish this mission through a
collaborative, action-oriented culture that honors accountability
and rewards exceptional customer service. Elevate Living owns and
manages 47 multi-family residential properties in Iowa, Nebraska,
South Dakota, Missouri and North Dakota totaling about 7,000 units.
We are a growing, fast paced and entrepreneurially-minded company
where you can have an impact! About the position We are seeking a
Community Manager to join our team who is self-motivated, adaptable
and has superior customer service skills. As a Community Manager,
you will work alongside leasing staff and maintenance staff and
help ensure we continue to deliver the highest quality customer
service to our residents while maintaining the highest quality
financial performance. Responsibilities and Duties
- Provide daily onsite support that assists in mentoring and
developing team member
- Communicate clear expectations to all team members
- Thoroughly and accurately assess issues that are reported to
the leasing office, resolve or escalate to appropriate parties as
necessary
- Monitor and actively participate in leasing and office activity
for all properties in assigned portfolio and ensure leasing and
office responsibilities are performed according to Elevate
expectations
- Ensure adherence to marketing requirements (e.g. social media
postings, reputation management, advertising postings, etc.) for
all properties in assigned portfolio
- Monitor accounts receivable, collections and eviction
processing for all properties in assigned portfolio to ensure
timely and accurate processing. Follow direction of Regional
Portfolio Manager regarding Accounts Receivable Management and be
able to provide detailed documentation for action taken.
- Coordinate with leadership team and asset management team on
capital requests, monitor capital spending for unit flooring,
appliances and other capital improvement projects. Escalate capital
project requests appropriately and participate in bid process as
needed.
- Work with maintenance to ensure that assigned properties
effectively prioritize the daily maintenance schedule
- Resolve issues with daily maintenance requests, unit make-ready
schedule, resource needs and other maintenance related issues for
all assigned properties
- Delegate maintenance priorities to indirect reports
Qualifications and Skills
- High school diploma required, advanced education preferred
- 3 years' experience working in a professional environment
- 2 years experience in property management industry
- Prior leadership experience required
- Valid driver s license
- Ability to communicate in writing and verbally with all levels
of employees, residents, prospects and vendors
- Proven ability to handle sensitive and/or confidential
information
- Strong interpersonal and customer service skills Benefits At
Elevate, we are proud to offer a comprehensive and competitive
benefits package. Our benefits include:
- Paid Time Off
- Paid Holidays
- 401K with Employer Match
- Flexible Spend Accounts / Health Savings Account
- Medical/Dental/Vision
- Company paid Life, Short-term Disability and Long-term
Disability Insurance
- 20% Apartment Rental discounts
- Free Garage Rentals
- Quarterly Bonus plan To be considered for this position, please
complete and submit an online application:
Keywords: Elevate Living, Des Moines , Community Manager - Des Moines Iowa Jobs, Executive , Des Moines, Iowa
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