Business Execution Senior Manager - Payment Operations

Company: Wells Fargo
Location: Des Moines
Posted on: March 20, 2023

Job Description:

Why Wells Fargo: Are you ready for the next step in your career? This is where it truly begins. We ranked #3 on the 2022 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" in the U.S. We're proud of our employee-welfare-centered business approach and our commitment to diversity, equity, and inclusion in the workplace. We offer competitive salaries and one of the richest benefits packages in the industry. Our Well Life program focuses on physical well-being, mental health, work-life balance, and the financial health of our employees. Our customers invest with us, we invest in you. About this role: Wells Fargo is seeking a Business Execution Senior Manager to support Payment Operations business analysis on the Payment Operations Business Initiatives and Testing (BIT) team. This is an exciting opportunity where you will oversee business analysis execution supporting various payment initiatives including but not limited to Enterprise Money Transfer System (EMTS), Pega, RCS, IVRU, Global Money Transfer System (GMTS), Trade, etc. responsible for managing strategy, project Implementation, and timelines for Payment Operations. You will be leading members that are geographically disbursed. Your team will also provide technical subject matter expertise to partners inside and outside of Payment Operations including project leadership teams and various senior-level stakeholders. Engage in enterprise-wide business strategy while displaying in-depth knowledge of emerging trends in the industry; partners with executive management across Wells Fargo to define strategy and create and execute corresponding business plans and initiatives. In this role, you will:

• Manage and develop a team of Business Execution Consultants while ensuring successful planning, integration, impasse resolution, and measurement of operations with moderate to high complexity and visibility
• Engage functional leaders to obtain resources, influence outcomes, address conflict, and ensure alignment with Wells Fargo's policies and business line objectives
• Identify potential risks when implementing change along with developing mitigation strategies and plans
• Recommend opportunities for Business Execution process improvement
• Determine appropriate strategies and actions of multiple business groups to meet moderate to high complex deliverables
• Interpret procedures and processes, and provide leadership to strategize and execute a variety of programs, services, and initiatives that are significant in scope, complexity, and risk
• Collaborate with and influence functional business partners, leaders, and executive management to provide support and drive strategic initiatives for the business
• Manage allocation of people and financial resources for Business Execution
• Develop and guide a culture of talent development to meet business objectives and strategy Required Qualifications:
  • 6+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3+ years Management experience Desired Qualifications:
    • 4+ Years of experience in payments (Wires, ACH)
    • Experience with Agile
    • Knowledge and understanding of SWIFT
    • 6+ years of experience in financial services industry with leadership experience in Product, Technology and/or Operations
    • 3+ years' experience managing geographically dispersed teams in a heavily matrixed environment including management of senior-level individual contributors and subject matter experts
    • Clear ability to influence, gain buy-in and negotiate with a diverse group of key business partners/stakeholders including senior management
    • Experience presenting to senior management and ability to articulate key messages around risk, issues, customer impacts, etc.
    • Ability to build strong relationships with technology and business executives while working in a highly visible, fast paced environment
    • Excellent verbal, written, and interpersonal communication skills
    • Leadership experience with ability to effectively manage and engage teams
    • Ability to develop partnerships and collaborate with other business and functional areas
    • Ability to evaluate risks and the impact of decisions on an overall organization
    • Ability to think strategically, implement, and deliver business objectives
    • Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
    • Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives
    • Experience identifying inefficiencies, finding opportunities to streamline business processes, and implementing change
    • Ability to lead during times of ambiguity and change
    • Strong analytical skills with ability to turn findings into executable plans to meet business objectives
    • Ability to manage multiple and competing priorities Job Expectations:
      • Ability to travel up to 20% of the time Locations:
        • 1525 W WT Harris Blvd, Charlotte, NC 28262
        • 800 Walnut St, Des Moines, IA 50309
        • 1801 Park View Dr, Shoreview, MN 55126
        • 1305 W 23rd St, Tempe AZ 85282
        • 101 N Independence Mall E, Philadelphia PA 19106 We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Keywords: Wells Fargo, Des Moines , Business Execution Senior Manager - Payment Operations, Executive , Des Moines, Iowa