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RN Scheduler Interventional Radiology

Company: MercyOne Des Moines Med Ctr
Location: Des Moines
Posted on: May 16, 2022

Job Description:

Overview
MercyOne Central Iowa operates four not-for-profit Catholic medical centers in Des Moines West Des Moines Newton and Centerville and two specialty hospitals - MercyOne Children's Hospital in Des Moines and MercyOne Rehabilitation Hospital in Clive (965 beds total) - along with more than 20 additional facilities that house more than 50 primary care pediatric internal medicine and specialty clinics. Founded by the Sisters of Mercy in 1893 MercyOne Central Iowa has the longest continually operating hospital in Des Moines and is also one of the largest employers in the state with more than 7000 employees and a medical staff of more than 1000 physicians and allied health associates. MercyOne Central Iowa is a member of MercyOne which was founded in 1998 through a collaboration between CommonSpirit Health and Trinity Health - two of the country's foremost not-for-profit Catholic health organizations. MercyOne has more than 20000 colleagues in Iowa and surrounding states.
Responsibilities

  • Schedules procedures for Medical Imaging, obtaining all pertinent information from person scheduling.
  • Responsible for obtaining complete and accurate clinical demographic and financial information during the scheduling process. Enters data in the scheduling system and provides the customer with prep and other appointment instructions.
  • Follows guidelines for special requests/Stat/ Schedule modification and coordinates communication with clinical areas.
  • Notifies the customer of the provider's order if pre-authorization or other financial clearance requirements are needed.
  • Communicates appropriately with physicians, offices, staff and other hospital departments..
  • Maintains a good working relationship with customers including referring offices, insurance companies and patients.
  • Professionally responds quickly to requests and maintains control of a conversation.
  • Communicates with managers or designated staff regarding equipment conflicts, special needs, etc.
  • Maintains ongoing technical expertise with the Medical Imaging computer systems including but not limited to RIS, PACS and the dictation system.
  • Identifies opportunities to improve the patient relations and shorten the time it takes to handle the scheduling process.
  • This position requires a high level of problem solving and analytical skills, technical accuracy and advance understanding of the procedures performed in Medical Imaging
    Qualifications
    • Possession of a current or compact state license as a Registered Nurse issued/defined by the State of Iowa.
    • Basic Life Support certified within six (6) weeks of hire. Acceptable credentialing bodies and certifications include American Red Cross CPR/AED for the Professional Rescuer and American Heart Association Basic Life Support for Healthcare Providers.
    • Proof of completion of Mandatory Reporter abuse training specific to the population served within three (3) months of hire.
    • Computer experience and a knowledge of medical terminology preferred. One-year experience in the healthcare field using medical terminology and/or insurance codes preferred.
    • Demonstrated positive communication skills.
    • Ability to speak, read and write English language.#MissionCritical

Keywords: MercyOne Des Moines Med Ctr, Des Moines , RN Scheduler Interventional Radiology, Healthcare , Des Moines, Iowa

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