Patient Experience Representative - Vascular Surgery (Full-Time)

Company: The Iowa Clinic
Location: Cumming
Posted on: August 7, 2022

Job Description:

- Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of phone calls regarding clinical scheduling, registration, patient materials and communicating delays or changes.

- Strives to create The Iowa Clinic Experience with each interaction.

- This position will also serve as a resource to registration, scheduling and clinical staff.

Qualifications/Requirements
- High school diploma or equivalent required.
- No medical office experience necessary, we will train you!
- Highly motivated to work in a healthcare setting.
- Good communication skills
- Professional phone etiquette
- Covid vaccine required

Why Work at The Iowa Clinic?
At The Iowa Clinic, our physicians and employees are our most valued resource and the differentiator in the service and care we provide. We exemplify our Star Values of Service Excellence, Teamwork, Accountability, Respect and Stewardship which enables a work environment where each individual can contribute and excel.
The Iowa Clinic values the diversity and unique skills and talents of each individual and strives to create a workplace that supports and develops its people.

The Iowa Clinic is locally owned by doctors living and working in our communities. That means decisions about patient care are determined by you and your physician, not someone else. We are proud that our 250+ healthcare providers consistently rank top in quality and outcomes as recognized by Iowa's largest health insurer.
We also offer competitive benefits - including one of the most generous 401(k) employer profit sharing programs in the metro!

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Keywords: The Iowa Clinic, Des Moines , Patient Experience Representative - Vascular Surgery (Full-Time), Healthcare , Cumming, Iowa