Clinic Administrator II
Company: Primary Health Care
Location: Des Moines
Posted on: January 27, 2023
Job Description:
Are you looking for an opportunity to do amazing work helping
others? You've come to the right place. Let's make a difference!
Primary Health Care (PHC) was founded in 1981 by Dr. Bery
Engebretsen in Des Moines, IA. Our mission has remained unchanged
since that time, to provide healthcare and supportive services to
all, regardless of insurance, immigration status, or ability to
pay. Based on the needs of the communities we serve, PHC offers a
spectrum of medical and dental services including family practice,
behavioral health, HIV care and services, and pharmacy. PHCs
Homeless Support Services is the entry point for serving people
experiencing homelessness in Polk County. Enabling services are
available to help patients with benefits enrollment, case
management, transportation, translation, and patient education. We
currently have locations in Ames, Des Moines, & Marshalltown. As a
Clinic Administrator II, you will be responsible for overall
operations of assigned clinical units including building a positive
work culture and leading staff, financial management, leading
strategic initiatives, ensuring patient and staff satisfaction, and
monitoring compliance. What You Will Do
- Develops and maintains a culture within assigned clinic
consistent with the organizational culture. Builds relationships
within assigned clinic to build trust, and patient, provider and
employee satisfaction and engagement.
- Monitors and proactively manages provider scheduling to ensure
optimal patient access considering available human and physical
resources.
- Manages financials of the clinic operations including
purchasing, expenses, including personnel management and revenue
generation.
- Implements strategic initiatives including leading change
management efforts, informing and educating clinic employees to
ensure effective implementation.
- Assesses and maintains efficient clinic flow, ensuring patient
and staff satisfaction while maintaining quality and financial
objectives; leads daily huddles enhancing effective team
communications; and facilitates performance improvement activities
for productivity and quality for front end operations including
accurate registration through collection of required patient data,
assuring monetary collections & deposits, and improvement of
patient health care access through accurate benefit assessments and
assignments.
- Monitors and ensures compliance with all regulatory
requirements related to infection control and safety management,
specifically the requirements with OSHA, Joint Commission and other
multiple local, state and federal agencies plus accrediting
organizations.
- Manages team plus is responsible for staffing, orientation and
training, performance management, and completing competency
assessments. Provides ongoing coaching, feedback and guidance to
employees to aid in job and goal achievement.
- Manages compliance with accreditation, regulatory, federal and
state rules and regulations as well as organizational policies and
procedures. Coordinates and maintains the environment for assigned
facilities, including performance and maintenance of safety check
lists.
- Stays abreast of trends and best practices in
ambulatory/community health centers and residency programs.
Identifies and implements best practices and standards in
coordination with management team. Qualifications You Need to
Bring
- Bachelors degree in Business Administration, Public Health,
Accounting, or related field or equivalent combination of education
and experience.
- A minimum of 2 years of supervisory experience.
- Supervisory skills with ability to effectively provide
direction and feedback.
- Strong detail orientation with high degree of accuracy.
- Organization, prioritization, and time management skills with
ability to work under minimal supervision.
- Effective verbal and written communication skills.
- Basic computer skills with proficiency using Microsoft Office
applications specific to word processing and spreadsheets.We Take
Care of Our People Your experience and skills determine your base
pay. The hiring range for this position is typically $63,600 -
$79,500, though highly experienced candidates may earn more. PHC
also offers a comprehensive benefits package, including:
- Generous PTO accrual (equal to 5 weeks at end of 1st year) plus
paid holidays
- License/certification fee reimbursement
- Paid time off for continuing education & continuing education
reimbursement
- Tuition reimbursement program
- 401k with company match
- Medical insurance
- Dental insurance
- Vision insurance
- Life & disability insurance
- Flexible spending & health savings accounts
- Supplemental accident & critical illness insurance
- Discounts on pet insurance Visit https://phciowa.org/careers
for a summary of PHCs benefits. Join the PHC Community - PHC Talent
Community - Facebook
(https://www.facebook.com/primaryhealthcareiowa) - Instagram
(https://www.instagram.com/phciowa/) - LinkedIn
(https://www.linkedin.com/company/primary-health-care-iowa/mycompany/verification/)
- TikTok
(https://www.tiktok.com/@phciowa?_t=8Wy7yQMltsI&_r=1&fbclid=IwAR3eYN31kfbNlQj1vmHoMlkGwCN5oZkmlwmxOs1OSAGcM7pdbykWuiulBqs)
- Twitter (https://twitter.com/PHCIowa) PHCIND123
Keywords: Primary Health Care, Des Moines , Clinic Administrator II, Healthcare , Des Moines, Iowa
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