Seasonal Licensed Healthcare Sr. Trainer

Company: TTEC
Location: Des Moines
Posted on: September 16, 2023

Job Description:

Bringing smiles is what we do at TTEC--- for you and the customer. As a Learning and Development Senior Trainer working remotely you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You'll be Doing Do you have a passion to train and guide others towards best practices? Ready to help people reach for amazing? In this role, you'll support and actively engage new hires and employees in a training environment. You'll work to make sure each employee is set up for success in their journey by registering associates for their classes and delivering high quality training.You'll report to the Training Manager In this role, you'll impact learners through facilitating training programs.During a Typical Day, You'll

• Meet training completion goals
• Learn key business objectives, timeframes, and requirements associated with each training goal and class.
• Understand and improve the key success metrics associated with training goals
• Deliver excellent employee experiences
• Provide, coordinate, analyze and consolidate all necessary data to deliver training in a timely and accurate manner following client requirements and company standards
• Have an active Resident State Insurance License or the ability to successfully complete the college of insurance program and obtain a licenseWhat You Bring to the Role
  • 1-year minimum experience in training and/or adult learning programs
  • Nurturing an inclusive learning environment
  • Strong coaching skills
  • Customer and employee focused mindset
  • PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly
  • Call center experience
  • Computer experience with MS Office, customer relationship management applications, and learning management systems. -Compensation and Benefits
    • The anticipated starting salary range for individuals expressing interest in this position is $20-$23/hr.
    • Depending on location, you may be asked to be onsite and/or travel to a location for a predetermined time. -What You Can Expect -
      • Supportive of your career and professional development
      • An inclusive culture and community minded organization where giving back is encouraged
      • A global team of curious lifelong learners guided by our company values
      • Ask us about our paid time off (PTO) and wellness and healthcare benefits
      • And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)Visit www.mybenefits.ttec.com for more information.About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.#LI-Remote

Keywords: TTEC, Des Moines , Seasonal Licensed Healthcare Sr. Trainer, Healthcare , Des Moines, Iowa