Nurse Director - Operations (Hiring Immediately)
Company: MercyOne
Location: Des Moines
Posted on: March 17, 2026
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Job Description:
Employment Type: Full time Shift: Day Shift Description:
POSITION PURPOSE The Nurse Leader (NL) is a licensed registered
nurse (RN) accountable for leading, managing & advancing people,
processes & / or programs that support direct or indirect patient
care . The NL promotes & advocates for patients, nurses/colleagues
& the practice of nursing as defined by clinical area (s) of
expertise & assignment. FUNCTIONAL ROLE Provides operations & / or
optimization leadership focus; Multiple departments/specialties or
division; May provide leadership & direction through managers or
senior managers; Responsible for directing & coordinating /
affecting large complex processes with strong dependencies & broad
resources; Accountable for the performance, regulatory readiness &
results of large, strategic/diverse disciplines cross-functional
teams or departments /areas / clinics over a large functional
domain or multiple domains in a large geography; Accountable for
ensuring organizational mission, values & goals are being carried
out within a matrixed organization. Single ministry-level nursing
function or discipline; Provides decision support, operations & /
or optimization leadership focus; Influences / shapes strategy to
address internal or external business & regulatory issues; Engages
in enterprise level strategy alignment; Proactively identifies,
defines & solves complex problems that impact the management &
direction of the business; Leads multidisciplinary projects or
initiatives; Manages large diverse teams of senior professionals .
ESSENTIAL FUNCTIONS Knows, understands, incorporates, and
demonstrates the Trinity Health and MercyOne Mission, Vision, and
Values in behaviors, practices, and decisions. Our Trinity Health
Culture: Knows, understands, incorporates & demonstrates our
Trinity Health Mission, Values, Vision, Actions & Promise in
behaviors, practices & decisions. Professional Nursing Practice:
Acts independently & appropriately within license, scope of
knowledge & experience in practice area . Supports safety by
adhering to standards & acting as a champion role model .
Accountable for personal learning & development by participating in
knowledge, skill & competency enhancing activities. Professional
Nursing Process: Knows, understands, incorporates & demonstrates
(document, teach, coordinate, advocate) standard elements of
professional practice: Assess, Diagnose, Outcomes Identification /
Solutions, Plan, Implement, Evaluate (ANA); Participates in the
development of clinical standards that are collaborative, collegial
& supported by current & relevant evidence-based practices,
science, trends & data (clinical & administrative) & patient care
(AONL). Professional Leadership Practice: Inspires team to embrace
the organization’s Mission, Values & Vision; Cultivates excellence
by supporting growth & development of team; Advocates for
continuous development with focus on mentoring & succession
planning; Engages & fosters transpersonal teaching & learning in
the context of the caring relationship; Embraces & encourages
humanistic-altruistic values & behaviors; Advances nurses & others
in the provision of quality-focused, patient-centered &
relationship-based healthcare; Utilizes transformational leadership
principles (Magnet); Leads team effectively through change,
recognizing reach beyond nursing to include broader healthcare
implications; Embraces ideas & cultural differences while managing
complex or competing priorities; Enhances a culturally proficient
work team through respect, dialogue & inclusion. Professional
Leadership Process: Provides leadership & retains accountability
for delegation, choices, decisions & outcomes; Collaborates with
key stakeholders & contributes to quality & improvement practices;
Empowers staff to creatively problem-solve through the caring
process (Caritas); Enhances an environment that prioritizes patient
& colleague safety utilizing established & evidence-based
practices, tools, methodologies; Drives effective patient, process,
performance & stewardship / financial outcomes as measured by
established metrics & trended data; Exhibits agility & willingness
to take on new & additional responsibilities. Environment of Care:
Facilitates a healing environment, reverentially encouraging and
supporting basic needs as sacred acts, sustaining human dignity;
Practices in an environmentally safe, professional manner; Values &
advocates for the patient’s cultural beliefs & faith; Monitors &
initiates corrections or evidence-based practices; Promotes optimum
physical & psychological behaviors; Influences effective, judicious
& financially responsible use of resources (people, equipment,
supplies, materials). Colleague Experience & Well-being: Fosters a
continuous learning & development environment; stimulates & adopts
innovative practices; Cultivates caring by encouraging a work
environment that is respectful of colleague well-being; Understands
& embraces change through the active encouragement of innovation &
provisioning teams with tools & resources necessary for successful
transformation; Leads others through change process. Compassion &
Communication: Incorporates colleague well-being dimensions
throughout the colleague experience as an essential component of
leading nursing practices; Actively participates in building
community by fostering trusting relationships; Visible and
accessible to the team; Facilitates development of interpersonal
relationships & use of effective & respectful written, verbal &
nonverbal communications; Demonstrates authentic listening by
forgiving & accepting positive & negative feelings; Encourages &
models communication that respects diversity & divergent opinions;
Employs communication strategies that shows the value of patient &
family participation in care. Maintains a Working Knowledge of
applicable federal, state & local laws / regulations, Trinity
Health Integrity & Compliance Program & Code of Conduct, as well as
other policies, procedures & guidelines in order to ensure
adherence in a manner that reflects honest, ethical & professional
behavior & safe work practices. Other duties as needed and assigned
by the manager. Maintains a working knowledge of applicable
Federal, State, and local laws and regulations, Trinity Health’s
Organizational Integrity Program, Standards of Conduct, as well as
other Trinity Health and MercyOne policies and procedures in order
to ensure adherence in a manner that reflects honest, ethical, and
professional behavior. MINIMUM QUALIFICATIONS Advanced degree is
required : e.g. MSN (Master of Science in Nursing), MHA (Master of
Health Administration), or MBA (Master of Business Administration),
with at least one degree, either undergraduate or graduate, in
nursing. Current Iowa RN license, ( MercyOne Genesis - current
Registered Nurse (RN) license in either Iowa or Illinois is
required at the time of hire. A secondary RN license for the other
state must be obtained within 12 months of the hire date.)
Keywords: MercyOne, Des Moines , Nurse Director - Operations (Hiring Immediately), Healthcare , Des Moines, Iowa
