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Customer Service

Company: swipejobs
Location: Newton
Posted on: November 22, 2021

Job Description:

Apply Today, Work Today Weekly Pay Job Description: We are Hiring Immediately for a Customer Service Representative position in an exciting facility! Come work with companies like FedEx, Chewy, Amazon, CVS, DHL, Kane, XPO, UPS! Responsibilities will include, but are not limited to: Provide inbound telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner. Provide E-mail and chat support. Answer and complete all assigned messages. Help maintain and ensure positive working relationships with support clients. More responsibilities may be assigned upon hire. Job Requirements: High School diploma Complete data entry and customer service skills testing Additional information: Benefits include medical insurance, dental insurance, vision insurance, and life insurance. Full-time, Temp to Hire $13.00/hr Shifts Available: 1st Shift: 9:30am - 5:00pm 1st Shift: 10:00am - 6:30pm 2nd Shift: 11:00am - 7:30pm 2nd Shift: 1:30pm - 10:00pm Monday, Tuesday, Wednesday, Thursday, Friday, Saturday Job Location: Newton, Iowa Bus Accessible: No Call or Visit Us: 929 Broad Street Suite A Grinnell, Iowa 641-631-0079 Job Requirements:

  • Handle incoming customer service calls
  • Dispatch incoming customer phone calls
  • Accept customer calls and return customer
  • Maintain customer service related information for customer accounts
  • Ensure quality customer service and customer satisfaction
  • Maintain customer service voicemail and return customer calls
  • Provide customers with superior customer service
  • Provide customer service for internal customers
  • Capturing customer information and answering customer inquiries
  • Resolve inbound customer calls regarding account
  • Take customer orders and provide high-quality customer service
  • Make out going customer service calls
  • Work with customer service manager to ensure proper customer service
  • Resolve any customer service issues
  • Answering inbound calls and providing excellent customer service
  • Provide customer support and handling customer inquiries
  • Combining excellent customer service skills
  • Assure quality customer service to all customers
  • Provide exceptional customer service to all customers
  • Provide superior customer service with all customer interactions

Keywords: swipejobs, Des Moines , Customer Service, Hospitality & Tourism , Newton, Iowa

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