DesMoinesRecruiter
the smart solution for Des Moines jobs

Customer Service Associate

Company: Avis Budget Group
Location: Des Moines
Posted on: March 17, 2019

Job Description:

As a Customer Service Associate, you are our brand ambassador, providing the fastest, easiest, and most valued experience to our customers as they arrive and depart our rental locations. This is an all-inclusive position encompassing several roles where we cross train individuals for the roles of Vehicle Return Agent, Exit Gate Agent, Dispatcher, Greeter and Preferred Service Representative. (Roles may vary per location). Job Duties--- Provide excellent customer service to customers by managing the rentals and returns processes Welcome all customers with a pleasant greeting and professional attitude at all times Resolve customer issues and concerns professionally using effective customer service techniques Assist customer's to their rental vehicle and explain features so they are comfortable before leaving the lot Move cars to the ready line as needed Inspect vehicle and record any new damage or major cleaning requirements, and complete required documentation Check fuel level and mileage, and provide the customer with an invoice and a full explanation of their charges Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings; offer assistance as needed As customers exit the lot, verify that the customer's Driver's License, rental contract and vehicle names and numbers match Scan rental vehicle numbers into a handheld computer Answer questions and provide directions in a courteous and expeditious manner Perform any related tasks as directed by managers Requirements--- High school diploma (or equivalent) Valid Driver's License and clean driving record Flexibility to work days, nights, weekends, and holidays Computer literate 1 year of customer service and/or sales experience Ability to work in a fast paced environment with a variety of tasks Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills with customers, co-workers and management What's In It for YOU---! Training opportunities Employee discounts 401(k) (eligible after 1,000 hours of service) Vacation car rental--- & much more! IMPORTANT NOTE: To help expedite the application process and save you time, our application includes a Video Interview, with on-screen step-by-step instructions to guide you through the process. You must complete a recorded Video Interview to be considered for this position. About Us--- Avis Budget Group is a leading global provider of mobility solutions, operating three of the most recognized brands in the industry through Avis, Budget and Zipcar. The Company is a leading vehicle rental operator in North America, Europe, Australia, New Zealand and certain other regions it serves. Avis Budget Group and its licensees operate the Avis and Budget brands in approximately 180 countries throughout the world. The Zipcar brand is the world's leading car sharing company, with over 11,000 cars and nearly one million members in the United States, Canada and Europe. Avis Budget Group (ABG) is an equal opportunity employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities; and, is a Drug-Free Workplace. The information listed in this advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. Your response to this ad may result in consideration for employment with an affiliated company of Avis Budget Group, the publicly traded parent company of Avis Budget Car Rental, LLC and its subsidiaries. This advertisement does not constitute a promise or guarantee of employment. Type of employment: Full TimePandoLogic.Category: Customer Service, Keywords: Customer Service Representative

Keywords: Avis Budget Group, Des Moines , Customer Service Associate, Hospitality & Tourism , Des Moines, Iowa

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Delivery Driver (part or full time) with DoorDash - Make up to $18.0/h
Description: Delivery Driver part or full time with DoorDash - Make up to 18.0/h No passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making
Company: Doordash
Location: Waterloo
Posted on: 03/23/2019

EatStreet Delivery Driver
Description: To fulfill our mission of hooking up people's hunger, we need motivated and enthusiastic individuals to join the Employer Delivery team br br br Perks: br ul br li Drivers can earn up to (more...)
Company: Eatstreet
Location: Waterloo
Posted on: 03/23/2019

Homebased Customer Service
Description: Our growing health benefits company is seeking at home representatives. Must be self-motivated and driven. We provide you
Company: Benefits Company
Location: Des Moines
Posted on: 03/23/2019


Host/Hostess-PT 30 hours (early morning and weekends) - Des Moines Marriott Downtown - (19000TPI)
Description: Here's To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand (more...)
Company: Marriott International
Location: Ames
Posted on: 03/23/2019

Inbound Customer Service
Description: Our contact center division, is stepping into the future and looking to add customer service-oriented individuals to our team of Home Agents on 1st, 2nd and 3rd Shift during the week. Becoming a Home (more...)
Company: Mommy Jobs Online
Location: Waterloo
Posted on: 03/23/2019

EatStreet Delivery Driver - Supplement Your Income
Description: To fulfill our mission of hooking up people's hunger, we need motivated and enthusiastic individuals to join the EatStreet Delivery team br Perks: ul li Drivers can earn up to 12 an hour depending (more...)
Company: EatStreet
Location: Waterloo
Posted on: 03/23/2019

At Home Customer Service Starting Immediately !!
Description: Be part of a Health and Dental Benefits Discount company and assist people to save on their Healthcare
Company: MAH Benefits
Location: Des Moines
Posted on: 03/23/2019

Tax Professional Assistant
Description: The Tax Preparer Assistant will assist tax preparers by starting and closing the tax interview. Begin the tax return by entering client
Company: H&R BLOCK
Location: Waterloo
Posted on: 03/23/2019

REGIONAL CLASS A DELIVERY DRIVER - $2,500 SIGN ON BONUS
Description: Overview Mohawk Industries provides a premium level of service with its private fleet and more than 250 local distribution locations. All equipment is safe and professionally maintained. Mohawk Drivers (more...)
Company: Mohawk Industries
Location: Des Moines
Posted on: 03/23/2019

Host/Hostess-PT 30 hours (early morning and weekends) - Des Moines Marriott Downtown - (19000TPI)
Description: Here's To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand (more...)
Company: Marriott International
Location: Des Moines
Posted on: 03/23/2019

Log In or Create An Account

Get the latest Iowa jobs by following @recnetIA on Twitter!

Des Moines RSS job feeds