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Director Of Sales

Company: Surety Hotel
Location: Des Moines
Posted on: September 13, 2019

Job Description:

Aparium Hotel Group is looking for a Director of Sales to join our team at the Surety Hotel in Des Moines, IA. Aparium hotel group is renovating the historic, 12 floor Midland Building into a 138 room, four star hotel. Opened in 1912 as the Hippee-Polk building, the hotel will include a restaurant, 200 person ballroom, meeting and event space as well as an outdoor courtyard. Founded in 2011, Aparium Hotel Group is a Chicago-based, leading lifestyle hotel company owned and operated by industry veterans accomplished in hotel development, management and marketing. Aparium Hotel Group's growth is guided by its "Translocal Hospitality" philosophy, which is the belief that great hotels are a destination sought out by travelers and a place that thrives as a gathering hub for locals. Specializing in historic adaptive reuse projects, each of Aparium Hotel Group's properties are independent brands and celebrate the specific neighborhoods and unique history of the distinct cities in which they reside. Aparium Hotel Group currently operates ten hotel properties across the United States with more than a dozen new projects in development. The Director of Sales will develop and support the pre-opening and post-opening operating sales and catering strategy for the Surety Hotel. In addition, the Director of Sales will lead hotel planning such as prospecting and seeking business for the hotel, as well as networking and connecting with influencers in he community. Job Requirements: Responsible for daily operation of the Sales department Direct sales activities of the hotel to achieve budgeted goals Establishes and directs the development of annual sales goals; ensures they are fully understood and implemented in the hotel Direct the reporting and apprising of results against planned objectives; coordinates sales associate activities; takes appropriate action to maximize sales and affect need periods Responsible for collecting/maintain proper documentation and creation of incentive worksheets Develops the budget with the General Manager and Controller Prepares the budget and ensures the department operates within cost constraints, i.e. direct selling costs, etc Controls date, availability, and rate on guest rooms and function space Establishes a group room rate and average rate goals based on marketing plan and overall objectives Evaluates, solicits, sells and confirms business in assigned market area to meet overall budgeted sales and profitability Develops data and recommend programs to meet client's needs Participates in yield management and adheres to strategy Negotiates with clients and achieve maximum revenue/profit potential while satisfying client's needs Manages transient and group room commitments to ensure proper market mix Manages function of space allocation for group and catering bookings based on established guidelines and procedures Oversees the coordination of various department's activities related to booked business to ensure customer satisfaction and hotel profitability Ensures communication of Sales Managers between other Department Heads is maintained to maximize the guest experience and hotel profitability Ensures projects are executed for all market areas as stated in the hotel marketing plan with emphasis to increase sales and profitability Analyzes sales statistics against booked vs. consumed business Reviews market analysis and determine client needs, occupancy potential, rates desired, etc. Coordinates special sales activities, promotions, trade shows, etc. Supports Sales and Catering managers by participating in solving problems with other departments as required related to business booked in the hotel. i.e. problems of guest room function space conflicts, salvaging of accounts which have threaten cancellation Follows-up with Sales Managers on progress of groups booked such as room night pick-up, function space ratios, consortia agreements, catering coordination, etc. Enhances the hotel's community image and stays abreast of the competition, new developments and sales methods and techniques in the hotel industry to maximize sales volume and profitability Conducts and/or attends meetings to maintain favorable working relationships among associates and to promote maximum morale, productivity and efficiency Prepares reports and forecasts as requested to develop a more informative data base for improved management decision making and critical evaluation of work activities Performs all accountabilities in a timely and efficient manner, following established policy and projecting a favorable image of the hotel to achieve objectives, public recognition and acceptance Recommends salary adjustments, transfers, promotions and dismissals Ensures proper training of assigned personnel Develops individuals for future advancement Additional Requirements: Willing to work a flexible schedule in order to accomplish all required tasks Work with integrity, confidentiality and discretion Work in a safe, prudent and highly organized manor Superior oral, written and computer skills Guide and monitor business ethics and good business practice Conduct self in a most professional manner at all times to reflect the hotel standards Highly organized and has the ability to plan multiple activities and meet deadlines with the ability to maintain a positive and professional demeanor at all times Participate in Lobby Duty Program Available to cross train as directed Knowledge of Sales, Reservation and Room's distribution functions All other responsibilities assigned by management Teamwork: Maintain a good working relationship with other associates by promoting teamwork and fostering a harmonious working climate Partake in a positive work ethic and surrounding environment Standards: Able to work alone without direct supervision Demonstrate high degree of drive and determination Constantly recommend service and product improvement to better the operation Keep the work area clean and tidy at all times Attend all required meetings Follow proper payroll and uniform procedures Properly handle and report associate and guest accidents Maintain complete knowledge of and comply with all departmental policies/service procedures/standards Assist with responsibilities and duties in other departments and as assigned by management Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel Educational Requirements: A 4 year college degree preferred A minimum of 10 years sales experience Reading, writing and oral proficiency in the English language Must be proficient in Word, Excel and other applicable computer systems Work Environment: Standard office and hotel setting Professional, passionate and positive work environment Aparium Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. The hotel is a smoke-free, drug-free facility, and equal opportunity employer.

Keywords: Surety Hotel, Des Moines , Director Of Sales, Hospitality & Tourism , Des Moines, Iowa

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