Director of Operations
Company: Hawkeye Hotels
Location: Des Moines
Posted on: October 13, 2019
The Hotel Fort Des Moines Curio Collection by Hilton is looking for
an experienced Director of Operations. The Hotel Fort Des Moines is
currently under a complete renovation and will be opening soon.
This property is owned and managed by Hawkeye Hotels. Hawkeye
Hotels represents the highest quality, state of the art hotels that
are either new or newly renovated. We take it as a matter of
professional pride to exceed the highest expectation of today's
sophisticated travelers. Founded in 1982 with one roadside hotel in
Mena, Arkansas, Hawkeye Hotels has become one of the
fastest-growing family-owned hospitality companies in the U.S. We
maintain lasting affiliations with leading brands, including
Marriott, Hilton, and InterContinental. As the director of
Operation you will be responsible for the professional operation of
the property at times when the General Manager is not on property.
This position will assist with all hotel operations including,
enforcing brand standards and company procedures while achieving
guest satisfaction, targeted profitability, and complying with
federal and state regulations. You will assist with overall
profitability by providing overall direction, coordination, and
ongoing monitoring of operations. We are looking for positive and
collaborative team members that are self-motivated, eager to learn,
and possess advanced problem resolution techniques. To succeed you
- drive profitability and service excellence throughout the
property while creating a culture of empowerment and Team spirit,
as required by Hawkeye Hotels.
- submit timely and accurate financial information to the company
in terms of forecasted and actual results ensuring a proactive
response to adverse trends in sales and/or profit margins.
- participate in monthly financial meetings with the assigned
Regional Director of Operations and Director of Revenue
- provide leadership and supervision to all hotel personnel
demonstrating high leadership skills, model behaviors, and
exemplary actions. Always projecting a professional and ethical
image in all aspects of work performance and conduct.
- Daily supervision to include staffing, training, discipline,
scheduling and visually monitoring performance to ensure adherence
to all service and productivity standards to provide guest
satisfaction and profit.
- assist the General Manager for full implementation and
consistency of Hawkeye Hotels standards and company expectations,
brand standards, and industry rating for the property.
- Qualification in hotel management or related hospitality
- Min of three years in industry. Combination of line level and
management or senior supervisory experience in hotels of similar
size and or quality level. OR, Experience in the industry with
- Proven ability to make profit
- Availability must be able to work a varied schedule including,
nights, weekends and holidays Hawkeye Hotels is an Equal
Opportunity Employer that considers applicants without regard to
race, sex, religion, national origin, sexual orientation, gender
identity, disability or protected veteran status.
Keywords: Hawkeye Hotels, Des Moines , Director of Operations, Hospitality & Tourism , Des Moines, Iowa
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