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Technology Asset Manager

Company: CO-OP Financial Services
Location: Des Moines
Posted on: February 25, 2021

Job Description:

US-IA-Des Moines
US-CA-Rancho Cucamonga
US-TX-Fort WorthReq No. 2021-7254Category ProfessionalType Full-TimeThe Opportunity

We are seeking a talented Technology Asset Manager to focus on Asset Identification and Tracking, Technology Asset Disposition, Inventory Management and Software Asset Management.

What You Can Look Forward to

  • Responsible for order reconciliation of technology assets, detailed asset record creation, asset distribution to support teams, and lifecycle asset tracking for all of CO-OP technology asset acquisitions.
  • Ensures all assets are appropriately and accurately recorded to ensure the accuracy of the data in ITSM asset management systems and procurement system.
  • Responsible for processing, tracking, and auditing IT assets across the organization.
  • Responsible for the creation and modification of supplemental asset records due to data omissions in the order request or order fulfilment process in accordance with compliance standards.
  • Responsible for processing, monitoring and disposing of all IT assets for CO-OP Financial.
  • Responsible for conducting disposition request and adjust asset records when necessary to accurately reflect CO-OP Financial IT assets.
  • Includes working with disposal vendors to ensure proper disposal processes are adhered to and maximum value is obtained from retired assets.
  • Verifies adherence to federal and local technology disposal legislation in addition to established CO-OP Financial Standards and policies.
  • Accountable for the management of retired asset storage areas.
  • Accountable for managing the inventory for capital surplus assets, operational spare assets, and consumable parts.
  • This position must maintain secure and organize storage areas across multiple sites in the US and ensure the accuracy of the inventory in both the capital surplus and operating parts.
  • Owns the Lifecyle of CO-OP IT Assets, including inventory stage - including validation of inventory through auditable routines.
  • Works with asset owners to validate asset data discrepancies.
  • Experience managing software deployments using 3rd party consoles/portals (ServiceNow CMDB, Microsoft O365, VMware, Adobe, Cisco SmartNet).
  • Coordinates with Procurement and Finance for proper software cost allocation.
  • Organizes and maintains multiple software deployment trackers.
  • Responsible for the audit, compliance, receiving and tracking of software licenses through procurement and software discovery tools.
  • Create and track work requests to distribute software licenses.
  • Assists with assigning licenses or subscriptions as required.
  • Compares entitlements to deployments and provides associated analysis including needs for purchases.
  • Identifies, analyzes, and monitors inquiries or requests to ensure complete resolution.
  • Maintains accountability for the accomplishment of team and organizational goals.
  • Build strong internal and external partnerships.
  • Actively supports COOP's strategic future, culture and leadership practices.
  • Proactively pursues department/company training and shows expected progress on learning plan. Keeps informed on new products, product enhancements, system changes, and compliance issues.
  • Ensure actions are in compliance with industry rules and regulations and security guidelines.
  • Communicates information to clients regarding escalated issues.
  • Review outstanding inquiries or requests to ensure quality standards are met.
  • Responsible for reporting risks that are identified to the appropriate team and/or management. Additionally, responsible for managing, monitoring and reporting risks within the scope of your work area, to include, but not limited to Information Security risks.
  • Actively supports our CO-OP culture and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions.

    What You'll Need to Succeed

    • Minimum of Bachelor's Degree in IT related field and 5 years hands-on work experience with IT Asset Management Industry experience, or equivalent training and/or experience.
    • Experience with analytical and data management.
    • Experience with planning and utilizing financial tools and techniques.
    • Experience with facilitation skills and experience in collaborating with multiple stakeholders.
    • Experience in developing plans, prioritizing activities and driving execution.
    • Proficiency with SAP, ServiceNow, or similar Asset Management systems/tools.
    • Excellent verbal and written communications skills.
    • Ability to build trust, with a natural desire to do well and have fun.
    • Ability to act independently with minimal direction from supervisor.

      Why Join CO-OP?

      CO-OP is committed to fostering a workplace where every employee feels valued, respected, and connected. We are dedicated to understanding, attracting and engaging a diverse workforce where every employee can live up to their pull potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. You will be part of an organization that focuses on a strong culture and embodies the credit union movement philosophy of People Helping People. CO-OP's commitment to reflecting our own core values and purpose extends beyond how we serve our clients and the products that we deliver.

      With more than 35 years of industry leadership, CO-OP Financial Services is the largest, most comprehensive credit union service organization in the nation. CO-OP serves as THE credit union technology engine, bringing payments solutions, engagement services and strategic counsel to help credit unions optimize member experiences to consistently provide seamless, personalized multi-channel offerings, while delivering secure, sophisticated fraud mitigation service.

      CO-OP serves more than 3,000 client credit unions, with 60 million debit and credit cardholders, nearly 30,000 surcharge-free ATMs and more than 5,600 shared branches nationwide. Our vast technological ecosystem facilitates more than 6.5 billion transactions every year and equips credit unions of all sizes to deepen member engagement and prosper in the fast-paced world of fintech.

      The Perks

      • Fun, challenging and, collaborative work environment with passionate colleagues that care deeply about the intersection of technology and human-centered financial services.
      • Great Work/Life Benefits - Paid Time Off (PTO), Maternity, Parental, Family Care, Adoption Leave Programs, Community Volunteer Time Off, and 10 Paid Holidays.
      • Health benefits - medical, dental, & vision plus wellness programs and gym reimbursements.
      • 401K with generous company match.
      • Tuition reimbursement. PI129792018

Keywords: CO-OP Financial Services, Des Moines , Technology Asset Manager, IT / Software / Systems , Des Moines, Iowa

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