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Tier 1 Technical Support

Company: Robert Half
Location: Urbandale
Posted on: March 20, 2023

Job Description:

Ref ID: 01500-0012628219Classification: Help Desk Analyst ICompensation: DOEGreat opportunity with a local client in Des Moines. Tight knit team with great leadership! Job Duties: --- 650 end users --- Basic troubleshooting and tier 1 support - both face to face and over the phone --- Password resets --- Domain user accounts login --- Basic active directory --- Remote desktop support --- Uses Google Suite for their interface, but open to someone who is exclusively using Microsoft O365 --- Looking to have someone with GREAT soft skills, customer service, calm demeanor and can handle face to face interaction & walk ups. -

Keywords: Robert Half, Des Moines , Tier 1 Technical Support, IT / Software / Systems , Urbandale, Iowa

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