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Operational Risk Consultant 5 - Senior Operational Risk Associate Lead

Company: Wells Fargo Bank
Location: Des Moines
Posted on: December 5, 2019

Job Description:

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. -- In order to receive text message invitations, your profile must include a mobile phone number designated as ------Personal Cell------ or ------Cellular------ in the contact information of your application.At Wells Fargo, we want to satisfy our customers------ financial needs and help them succeed financially. We------re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you------ll feel valued and inspired to contribute your unique skills and experience. --Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. --Wholesale Banking provides financial solutions to businesses across the United States and globally. -- Our four major business lines include Corporate & Investment Banking, Commercial Banking, Commercial Real Estate, and Wells Fargo Commercial Capital. -- We also have groups in credit risk, group risk, finance, marketing, human relations, and the Wholesale Chief Operating Office that support our businesses.The RoleThe Wholesale Control (WC) organization serves as the front line risk management organization within the Wholesale Banking group of Wells Fargo supporting the Wholesale businesses with risk strategy, implementation, and execution. The Wholesale Control team is accountable to assess and effectively manage risks across all risk types and Wholesale businesses delivering an integrated view of risks, producing a sustainable control environment, and instilling a culture of strong risk management. The team is responsible to identify and assess risks, design and implement controls, and execute and monitor the controls to ensure they are working effectively to manage risk across Wholesale. Wholesale Control interfaces with Independent Risk Management and Audit to drive comprehensive and consistent implementation of regulatory and corporate risk policies and programs across Wholesale.The Wholesale Conduct Risk Control organization is responsible for development of conduct risk strategy and the design, implementation, and execution of Wholesale-wide conduct risk controls, with a focus on consistency, transparency, and sustainability, to ensure compliance with regulatory and enterprise expectations, and management of risk within business executive tolerance. --We seek a dedicated and experienced professional to play the lead role in implementation of the Wholesale Gifts & Entertainment risk control program at the direction of the Wholesale Conduct Risk Control Manager for Gifts & Entertainment and in partnership with various teams within the Wholesale Conduct Risk Control structure. -- The successful candidate will have experience interacting with senior levels in the Company, to participate in complex, high-priority programs through to completion, and strong communication skills. -- The candidate will also be able to adapt to changing priorities as the scope of work evolves, sometimes on short notice and with abbreviated timeframes.The Conduct Risk Consultant will be responsible for the assessment, design, coordination, and development of controls for the Wholesale Conduct Risk Control ------ Gifts & Entertainment team and risk control program. The Conduct Risk Consultant will provide leadership and coordinate Gifts & Entertainment as part of the Wholesale Conduct Risk Program across all Wholesale businesses. -- The consultant will be responsible for coordinating and managing interactions with Conduct Risk Control Discipline teams (e.g. Ethics, Gifts & Entertainment, Sales Practices, Internal Fraud, etc.), Conduct Risk Governance and Program teams, Conduct Risk Analytics organization, Business Control leaders, and other key constituents to ensure consistent facilitation of assurance activities and provide appropriate trending, analysis and communication of control review results. The consultant will be responsible for the implementation of initiatives related to Gifts & Entertainment and other Conduct Risk disciplines, will facilitate and assist in the development of process/control improvements, and will closely partner with Wholesale Conduct Risk Control Risk Reporting & Analytics and Business Risk Control teams to ensure there is adequate and timely reporting. The role ensures compliance with regulatory requirements, internal policies, and procedures for gifts and entertainment and associated expense management risks.Responsibilities may include:

  • Lead the assessment, development, and implementation of effective policies & procedures, training, monitoring and surveillance, and other control activities for the Front Line Wholesale Conduct Risk Control gifts & entertainment risk discipline.
  • Ensure appropriate controls are in place for mitigating gifts & entertainment risk across all Wholesale businesses. -- Collaborate and guide Wholesale business partners on the design and implementation of the controls.
  • Partner, lead, and execute initiatives related to the Conduct Risk Management Gifts & Entertainment program for Wholesale businesses.
  • Serve as subject matter expert for Wholesale businesses in policies, procedures and program requirements related to gifts & entertainment and other conduct risk disciplines.
  • Partner with Wholesale Conduct Risk Control to drive planning and execution of initiatives related to the Conduct Risk Management Program.
  • Define roles & responsibilities between Conduct Risk Front Line gifts & entertainment, Reporting & Analytics, and Technology Support partners.
  • Innovate and leverage risk analytics and insights capabilities to develop appropriate trending, aggregation and correlation of conduct control assurance activity outcomes, identifying opportunities for improvement.
  • Assist in the management, development, and resolution of issues, corrective actions, or other risks that have been identified as part of quality assurance, internal testing, audit, or other examinations.
  • Manage relationships and foster a team orientation with risk and business control leaders across Wholesale Control, Independent Risk Management (Compliance), Legal, WF Audit Services (WFAS), and other enterprise/business functional teams.
  • Cultivate a team approach and partnership ethics through senior managers and their teams. -- Ensure team is meeting risk management objectives in line with required policies and procedures.
  • Participate in or lead cross-business initiatives to ensure successful implementation of applicable regulatory changes or other required action plans.
  • Assist team members with ad hoc assignments.
  • Help ensure identified deficiencies are promptly escalated, adequately documented, and resolved.Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following, and adhering to and if applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit------s risk appetite, and all risk and compliance program requirements.

    Required Qualifications
    • 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both

      Desired Qualifications
      • Advanced Microsoft Office skills
      • Excellent verbal, written, and interpersonal communication skills
      • Strong analytical skills with high attention to detail and accuracy
      • Ability to interact with all levels of an organization
      • 5+ years of operational risk, conduct risk or compliance domain experience
      • Knowledge and understanding of building control systems
      • Experience reviewing testing strategies and methodologies; evaluating the adequacy and effectiveness of policies, procedures, processes, initiatives, products and internal controls; and identifying issues resulting from internal and/or external compliance examinations
      • Ability to assess current processes/procedures and make recommendations for efficiency
      • Process design or improvement experience
      • Program management experience
      • Experience assessing the adequacy of policies, procedures and processes (includes compliance and operational controls within a large complex organization)
      • Ability to identify risk factors and ensure enactment of appropriate controls
      • Ability to implement a solution and communicate, in clear business terms, the benefits of the proposed risk management approach
      • Ability to influence executive decision-making and successfully negotiate critical issue resolution related to program initiatives
      • Knowledge and understanding of Shared Risk Platform (SHRP) such as reporting and issue management
      • Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment
      • Ability to articulate complex concepts in a clear manner
      • A BS/BA degree or higher

        Other Desired Qualifications
        • Experience and strong knowledge of gifts & entertainment and/or expense management risks.
        • Proven leadership and project management skills to drive alignment across stakeholder groups to develop and deliver repeatable end to end risk management solutions and controls aligned with business/customer processes.
        • Demonstrated leadership ability that embodies the Wells Fargo Vision, Values & Goals and leadership competencies
        • Previous experience building, enhancing, and leading large scale and diverse business risk program (operational risk, conduct risk, compliance risk control, or similar.
        • Professional certifications related to project management or risk & compliance practices desired (e.g. CIA, CISA, CAMS, CFE, etc.)

          Job Expectations
          • Ability to travel up to 10% of the time


            All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

            Relevant military experience is considered for veterans and transitioning service men and women.
            Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo Bank, Des Moines , Operational Risk Consultant 5 - Senior Operational Risk Associate Lead, Other , Des Moines, Iowa

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