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IT Help Desk Specialist

Company: Apex Systems
Location: Des Moines
Posted on: January 17, 2020

Job Description:

Job Description

Job #: 1036627

Apex Systems is looking for Help Desk Specialist in Des Moines

Send resumes to Jordan at jklucas@apexsystems.com for details.

Qualifications:


  • Intermediate technical PC skills including knowledge of operating systems, networking, and/or hardware required.
  • Must be detail oriented and have strong communication, customer service, analytical and problem solving skills.
  • Ability to maintain confidentiality is essential. Working Conditions: May be required to move 50-60 pounds as a physical requirement of this position.
  • May be required to provide on call support.
  • High school diploma or equivalent required; computer related designation or certification preferred.
  • Two to four years related work experience required. .


    Responsibilities: Log, diagnose, and resolve computer-related calls. Primary duties would be providing phone, chat and walk-up support to RIS employees needing IT support.

    EEO Employer

    Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178.

Keywords: Apex Systems, Des Moines , IT Help Desk Specialist, Other , Des Moines, Iowa

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