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Business Lending Relationship Rep 1

Company: Wells Fargo
Location: Des Moines
Posted on: September 10, 2020

Job Description:

Job DescriptionImportant Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application.

At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Consumer Banking is an industry leader in supporting homeowners and consumers, in addition to operating one of the most extensive banking franchises in the country. We serve mass market, affluent, and small business customers; as well as provide home and personal lending. Our focus is on delivering an exceptional experience for our customers through financial advice and guidance coupled with providing the products and services that will help them realize their financial hopes and dreams. Weve built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed.

Manages relationships for a number of assigned medium to large and/or high profile dealer accounts. Develops and modifies strategy, proposals, and initiatives with close supervision to generate additional revenues through optimizing business opportunities and retain/ensure dealer satisfaction with dealers. Analyzes profitability of ongoing relationship management and makes recommendations to management about account disposition. Performs needs analyses with current customers; understands customer needs; builds customer urgency. With supervision, may negotiate terms on contracts with dealers or create customized pricing/solutions for dealers. Sales approach is unscripted and developed through existing customer channels. The position is not in a call center environment.

This exciting role includes:


  • Providing excellent and prompt service to our credit card merchants
  • Building relationships with existing merchants while increase sales and following all compliance guidelines.
  • Manages relationships for a number of assigned medium to large and/or high profile dealer accounts.
  • With close supervision, generate additional revenues through optimizing business opportunities and retain/ensure dealer satisfaction with dealers.
  • Analyzes profitability of ongoing relationship management and makes recommendations to management about account disposition.
  • Performs needs analyses with current merchants to understand financing needs
  • With supervision, may negotiate terms on contracts with merchants or create customized pricing/solutions for dealers.
  • Approach is unscripted and developed through existing dealer channels.
  • The position is not in a call center environment.


    Required Qualifications


    • 1+ year of sales experience, relationship management experience, or a combination of both


      Desired Qualifications


      • Excellent verbal, written, and interpersonal communication skills
      • Basic Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
      • 2+ years of sales experience
      • Customer service focus with the ability to listen to customer needs and recommend solutions
      • Strong credit analysis skills
      • Ability to meet or exceed business goals and objectives, while fostering a team atmosphere
      • Ability to navigate multiple computer systems, applications, and utilize search tools to find information


        Other Desired Qualifications


        • Relationship focus with the ability to actively listen, elicit information, comprehend issues/needs, and recommend solutions
        • Experience in credit card or the financial services industry
        • Experience building and maintaining effective relationships with clients and internal partners both in person and on the phone
        • Experience interacting positively in tough situations


          Job Expectations


          • Ability to travel up to 10% of the time


            Salary InformationThe salary range displayed below is based on a Full-time 40 hour a week schedule.

            IA-Des Moines: Min: $38,000 Mid: $52,000Street AddressIA-Des Moines: 800 Walnut St - Des Moines, IADisclaimerAll offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

            Relevant military experience is considered for veterans and transitioning service men and women.

            Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo, Des Moines , Business Lending Relationship Rep 1, Other , Des Moines, Iowa

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