Corporate Director of Memory Support & Resident Engagement Don’t
just live life….love life!
Who wants to go to a boring job? At Lifespace, we get paid to
create memories for our residents!
We are not limited by our job title. We are one team united by
our passion for service with a dash of fun. No matter the stage in
your career, this is your opportunity to be empowered to create
your own lasting impression.
Lifespace Communities would like to introduce the opportunity to
become a Corporate Director of Memory Support and Resident
Engagement for the Lifespace home office serving all of the
The Director of Memory Support and Resident Engagement serves as
the thought leader and subject matter expert for planning and
successfully executing innovative programming for wellness and life
enrichment activities in our health centers(skilled nursing),
assisted living and memory care programs. This position creates
evidence-based programs that incorporate and achieve the dimensions
of sensory, social, emotional, spiritual, intellectual, and
physical health and wellness critical to the successful aging
experience of our residents and in particular those who are
experiencing memory loss and dementia This position is responsible
for enriching the life of each resident by providing resources,
education and support to our lifestyles, social services, assisted
living and memory care team members at Lifespace.
This position monitors and intervenes as required to ensure
communities are compliant with state and federal regulations, as
well as company and professional best practices related to
therapeutic recreation and memory care. Works collaboratively with
the community, regional and home office leadership teams regarding
strategic planning and execution of life enrichment and memory care
initiatives that support our organizational goals and
A few other details about the role:
Provide oversight for the design of person-centered life
enrichment and engagement programs that are appropriate in
optimizing resident participation based on resident interests and
Train and oversee health center, assisted living and memory care
lifestyle team members and programming directors working with
community team members to perform thorough lifestyle and memory
care assessments on all new residents upon admission to the
Develop innovative programming strategies that proactively focus
on resident strengths and retaining abilities.
Set innovative standards for lifestyle and memory care to ensure
that programming platforms are not only effective, evidence-based
and current, but differentiate Lifespace Communities from our
competition within the industry. This encompasses wellness
components including physical activity, intellectual stimulation,
emotional support, spiritual experience, social support, and
Continuously educate and support team members, residents, and
family members on our socially-based philosophy regarding the
rationale for, and benefits of life enrichment and resident
Ensure resident satisfaction levels are achieved through quality
programming, hospitality services and initiatives.
Assist the ED and administrators to ensure that lifestyles team
members are appropriately selected, trained, mentored and
Design, plan and ensure consistent implementation of programming
standards, policies and programs that positively impact the
delivery of service to our residents.
Solicit resident, family and team member feedback with regard to
programming standards, practices and processes.
Serve as our home office leadership resource for all lifestyles
and memory care related initiatives for our licensed care
Create and deliver on-going training to community team members
related to standards, policies and programs. Once implemented
ensure programming standards are executed effectively and
Collaborate with the community lifestyles directors and other
disciplines including culture and culinary to coordinate and market
community-wide resident functions including holiday and anniversary
Develop and operate departmental budget within annual budgetary
guidelines which includes but is not limited to labor, operations,
inventory, revenue and capital.
Responsible for department policy development and monitoring for
compliance with defined policies.
Participate in our Living Lifespace and Masterpiece Living
programs including resident and team member engagement, customer
relations, and team member recognition and retention.
Provide leadership and participate in annual strategic planning
and Comprehensive Process Reviews (CPRs) related to lifestyles and
programming in our licensed health care venues. Implement, evaluate
and report on progress of plans.
Assist with survey management.
Comply with applicable federal, state and local laws, rules, and
regulations; maintains knowledge of and follows all company
policies and procedures.
Obtain knowledge and demonstrate the principles of Living
Lifespace , person directed care and successful aging philosophies
and their inherent core values of commitment, respect, compassion,
dedication, team work and quality. Team member will support,
actively participate and act in accordance with the principles of
the Living Lifespace service culture and be familiar with and
fluent in the language and service pillars of Living Lifespace.
And here’s what you need to apply:
Position requires extensive outside travel. Up to 50% travel
will be required as needed to work on-site with our communities and
home office to ensure programs are designed and implemented to meet
Lifespace goals and expectations.
During emergencies or natural disasters may be required to be on
duty for the duration of the disaster.
Bachelor’s degree required, Master’s degree preferred.
Five to seven years of progressive experience leading
multi-site, multi-state. programming efforts for life enrichment
and memory care services in skilled nursing, and assisted
Experience in gerontology, recreational therapy, healthcare,
senior living and dementia care required.
Must have proven leadership experience and ability to manage and
inspire team members.
Certifications as required by state regulations (Industry
certifications may include NCCAP, NCCDP, CADDCT or CTRS).
Ensure resident engagement and satisfaction levels are achieved
through quality programming and hospitality services and
Experience leading a team is required.
Possess a genuine appreciation of the aging adult
Knowledgeable of current and innovative evidence-based wellness
theories and practices related to aging and Alzheimer’s
Ability to plan, organize, develop, and implement
person-centered and socially based events, including individual and
Knowledgeable of computer functions for computerized activity
programs and electronic health records.
Ability to problem solve and adapt to changes.
Knowledgeable of individual and group behavior.
Adeptness to listen and understand information presented by
residents, team members, and leadership team members in the
communities and home office.
Ability to read, write and speak English sufficient to perform
job duties and to interact and communicate with residents, vendors
and team members.
Lifespace has enjoyed over 40 years of success and this is just
the beginning. With new opportunities, continued growth, and the
support from your Lifespace family get ready to ignite your life
and experience Living Lifespace.
ORGANIZATIONAL OVERVIEW: Lifespace Communities headquartered in
West Des Moines, Iowa, is one of the nation's largest senior living
provider of non-profit retirement communities. The organization has
annual revenue of over $340 million and employs over 3,800 team
members. Lifespace Communities is an Equal Employment Opportunity
Employer. Lifespace has remained true to its founding ideal: to
help create exceptional, financially sound communities where people
could enjoy a more rewarding and secure retirement. The
organization is committed to excellence and innovation in creating
communities that celebrate the lives of seniors. Lifespace serves
over 5,100 residents.
The Lifespace Communities are as follows:
Abbey Delray - Delray Beach, Florida
Abbey Delray South - Delray Beach, Florida
Beacon Hill - Lombard, Illinois
Claridge Court - Prairie Village, Kansas
Deerfield Retirement Community - Urbandale, Iowa
Friendship Village Of Bloomington - Bloomington, Minnesota
Friendship Village Of South Hills - Upper St. Claire,
Grand Lodge At The Preserve - Lincoln, Nebraska
Oak Trace - Downers Grove, Illinois
Querencia at Barton Creek – Austin, Texas
The Stayton – Fort Worth, Texas
Village On The Green - Longwood, Florida
The Waterford - Juno Beach, Florida
Accessibility: If you need an accommodation as part of the
employment process please contact Human Resources at
Equal Opportunity Employer, including disabled and veterans.
If you want to view the EEO is the Law poster, please choose
your language: English – Spanish – Arabic - Chinese
If you want to view the EEO is the Law Supplement poster, please
choose your language: English – Spanish – Chinese
If you want to view the Pay Transparency Policy Statement,
please click the link: English