Overview: MercyOne Central Iowa operates four not-for-profit,
Catholic medical centers in Des Moines, West Des Moines, Newton and
Centerville and two specialty hospitals - MercyOne Children's
Hospital in Des Moines and MercyOne Rehabilitation Hospital in
Clive (965 beds total) - along with more than 20 additional
facilities that house more than 50 primary care, pediatric,
internal medicine and specialty clinics. Founded by the Sisters of
Mercy in 1893, MercyOne Central Iowa has the longest continually
operating hospital in Des Moines and is also one of the largest
employers in the state, with more than 7,000 employees and a
medical staff of more than 1,000 physicians and allied health
associates. MercyOne Central Iowa is a member of MercyOne, which
was founded in 1998 through a collaboration between CommonSpirit
Health and Trinity Health - two of the country's foremost,
not-for-profit Catholic health organizations. MercyOne has more
than 20,000 colleagues in Iowa and surrounding states.
Assists with the overall management and operation of MercyOne
Gift House & Flowers and West Des Moines Brew and Gifts. Supervises
the gift shop salesclerks, West Des Moines Brew staff and the
Auxiliary coordinator. Responsible for the maintaining the budget
and financial assets of the Gift House and Flowers and West Des
Moines Brew including daily sales, daily deposits, monthly billing
and accounts payable/receivable. Responsible for the day-to-day
operations including merchandise purchasing, pricing, stocking,
inventory control, scheduling staff, maintaining timecards, cash
deposits, and volunteer relations. Works with department director
in conducting departmental meetings, training sessions and visits
with vendors as needed.
Understand the philanthropic mission of the MercyOne Des Moines
Manage retail staff, including salesclerks and Auxiliary
Meet financial objectives by maintaining annual budget, planning
and scheduling expenditures, analyzing variances and initiating
Motivate team to sell product and auxiliary memberships.
Formulate pricing policies and determine monthly specials.
Ensure accurate pricing of merchandise.
Identify current and future product trends that appeal to
Handle customer questions, complaints and issues.
Oversee daily operations, sales, deposits, monthly billing and
Utilize technology to report and analyze sales.
Interview, hire, train, evaluate, supervise and schedule paid
staff and volunteers.
Provide superior customer skills when relating with customers,
staff, visitors and patients.
Designate all staff duties and assignments.
Hold workshops, training sessions and staff meetings as
Follow the policies and procedures for the gift shop and
monitors volunteer and staff compliance at the gift shop and at
other locations as needed.
Attend merchandise markets as requested by department
Responsible for opening and closing the gift shop as needed.
Maintain a clean, safe, seasonally appropriate, and adequately
stocked, customer-friendly store
Rotate merchandise display presentation so it is customer
Responsible for all buying within budget and with approval of
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Minimum two-year degree required, degree in merchandising or
Minimum of one year or more in the retail management
One year or more managing staff required
CommonSpirit Health is an Equal Opportunity employer committed
to a diverse and inclusive workforce. All qualified applicants will
be considered for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, age, disability, marital status, parental status, ancestry,
veteran status, genetic information, or any other characteristic
protected by law.
External hires must pass a post offer, pre-employment background
check/drug screen. Qualified applicants with an arrest and/or
conviction will be considered for employment in a manner consistent
with federal and state laws, as well as applicable local
ordinances, ban the box laws, including but not limited to the San
Francisco and Los Angeles Fair Chance Ordinances.
If you need a reasonable accommodation for any part of the
employment process, please contact us by telephone at (415)
438-5575 and let us know the nature of your request. We will only
respond to messages left that involve a request for a reasonable
accommodation in the application process. We will accommodate the
needs of any qualified candidate who requests a reasonable
accommodation under the Americans with Disabilities Act (ADA).
CommonSpirit Health participates in E-verify.