Financial Company: Customer Service Representative

Company: Aerotek
Location: Des Moines
Posted on: February 25, 2021

Job Description:

Description:Take incoming calls from membersNavigate tools and resources to properly address member inquiriesMaintains high level of service with members and meets performance targetsMaintains composure and demonstrate a calm, professional position while adapting to difficult situationsDevelops and maintains productive working relationships with team membersPromotes and maintains a positive, professional image of Co-Op's call centerParticipates in product and procedure training in classroom, on the job training, and reviews all available manuals and resources to acquire and increase product knowledgeSkills:customer service, inbound call, outbound calls, retail, Call center, CsrTop Skills Details:2+ years of working experience in customer serviceCall center experience preferred1 year of customer service, administrative, or sales experienceAdditional Skills & Qualifications:Clear verbal communication, written communication, and reading comprehension in EnglishUse of standard office equipment Attention to detailPunctualityStrong analytical thinking skillsHS DiplomaExperience Level:Entry Level About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Des Moines , Financial Company: Customer Service Representative, Other , Des Moines, Iowa