Financial Company: Customer Service Representative
Company: Aerotek
Location: Des Moines
Posted on: February 25, 2021
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Job Description:
Description:Take incoming calls from membersNavigate tools and
resources to properly address member inquiriesMaintains high level
of service with members and meets performance targetsMaintains
composure and demonstrate a calm, professional position while
adapting to difficult situationsDevelops and maintains productive
working relationships with team membersPromotes and maintains a
positive, professional image of Co-Op's call centerParticipates in
product and procedure training in classroom, on the job training,
and reviews all available manuals and resources to acquire and
increase product knowledgeSkills:customer service, inbound call,
outbound calls, retail, Call center, CsrTop Skills Details:2+ years
of working experience in customer serviceCall center experience
preferred1 year of customer service, administrative, or sales
experienceAdditional Skills & Qualifications:Clear verbal
communication, written communication, and reading comprehension in
EnglishUse of standard office equipment Attention to
detailPunctualityStrong analytical thinking skillsHS
DiplomaExperience Level:Entry Level About Aerotek:We know that a
company's success starts with its employees. We also know that an
individual's success starts with the right career opportunity. As a
Best of Staffing Client and Talent leader, Aerotek's people-focused
approach yields competitive advantage for our clients and rewarding
careers for our contract employees. Since 1983, Aerotek has grown
to become a leader in recruiting and staffing services. With more
than 250 non-franchised offices, Aerotek's 8,000 internal employees
serve more than 300,000 contract employees and 18,000 clients every
year. Aerotek is an Allegis Group company, the global leader in
talent solutions. Learn more at Aerotek.com.The company is an equal
opportunity employer and will consider all applications without
regards to race, sex, age, color, religion, national origin,
veteran status, disability, sexual orientation, gender identity,
genetic information or any characteristic protected by law.
Keywords: Aerotek, Des Moines , Financial Company: Customer Service Representative, Other , Des Moines, Iowa
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