Total Care Specialist I
Company: Mediacom
Location: Adel
Posted on: February 25, 2021
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Job Description:
General Responsibilities:
Qualified candidates will work to primarily answer residential
repeat/escalated customer billing issues, repeat/escalated
connectivity issues for all products (video, HSD, Phone), priority
call queues, office of the president calls, new customer and
appointment calls. This position will also support general billing,
repair, and high speed data calls as necessary. This is an
empowered universal agent position with demonstrated knowledge in
all residential products and services.
Specific Responsibilities:
Special Job Requirements:
Preferred Experience/Skills:
Keywords: Mediacom, Des Moines , Total Care Specialist I, Other , Adel, Iowa
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