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Manager, Technical Training & Development

Company: FGL Holdings
Location: Des Moines
Posted on: June 12, 2021

Job Description:

Job Summary

The Manager, Technical Training & Development will lead core technology training for F&G employees and contractors. Responsibilities will include working across teams to identify training needs, developing curricula, and partnering with internal and external resources to create content. This role will also assist with onboarding new employees to provide them with the skills and knowledge to be successful at F&G.

Duties and Responsibilities

  • Establishes and maintains a core technology training strategy and roadmap.
  • Fully responsible for building and managing a core technology learning hub, using internal resources such as Cornerstone Learning Management System, LinkedIn Learning, and Microsoft Pathways.
  • Work with project work streams, functional areas, and business stakeholders to plan, scope, schedule, execute and coordinate the successful delivery of projects.
  • Leads project/learning plans and develops effective communication plans to support the roll out of new technical training initiatives and programs.
  • Collaborates with Talent Management team to integrate training into the Learning Management System.
  • Facilitates core technology training sessions and coordinates external facilitation as needed.
  • Provides training for new employee/contractor orientation.
  • Works with department leaders to identify knowledge gaps and develop appropriate core technology training to close gaps as appropriate.
  • Coordinates user group sessions to facilitate technical knowledge sharing.
  • Evaluates training programs to ensure timely, relevant, and cost-effective training in accordance with program objectives.
  • Ensures that training programs stay up to date with evolving technology.
  • Collects and utilizes feedback and metrics for effectiveness of core technology training.
  • Manages external training partners relative to cost and performance.
  • Develops and manages core technology training budget.

Experience and Education Requirements

  • Bachelor's Degree or equivalent technical training experience.
  • 5+ years of experience as a leader in technical training and development.
  • Experience in developing technical course content for various levels of technology expertise.
  • Knowledge of web-based and video-based learning platforms and a variety of educational techniques.
  • Experience consulting with business leaders on training and development needs and implementing new training processes.
  • Expert proficiency in Microsoft suite of products.
  • Experience working in the insurance industry preferred.
  • Achievement of technical certifications preferred.
  • Demonstrates a sense of urgency, contagious optimism and a "can do" attitude.
  • Able to manage timelines and multiple projects simultaneously.
  • Extreme attention to detail and able to communicate effectively among all levels of an organization.


Since 1959, Fidelity & Guaranty Life Insurance Company (F&G) has offered annuity and life insurance products to those who are seeking security in retirement and protection during life's unexpected events.

As an Iowa Top Workplace1 and a proud equal opportunity employer, F&G employees are empowered, collaborative, dynamic and authentic. We believe that by embracing these values, we will continue to build and strengthen the company, while continuing to be a great place to work.

Explore what it's like to be part of the F&G family:

1Des Moines Register Top Workplaces 2018-2020

Keywords: FGL Holdings, Des Moines , Manager, Technical Training & Development, Other , Des Moines, Iowa

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