Company: JF Ahern, Co.
Location: Des Moines
Posted on: June 12, 2021
Ahern, one of the leading mechanical and fire protection
contractors in the United States, has an exciting opportunity for a
Service Coordinator within our Ahern Fire Protection working out of
our Des Moines, IA office. In 2020, Ahern was named the ENR Midwest
Specialty Contractor of the Year. Building this first class
reputation in the industry since 1880 did not happen by chance. It
has developed over time through our commitment to conducting
business ethically and by providing continuous learning,
improvement and development opportunities for its number one asset,
employees. You owe it to yourself to find out what Ahern has to
How will you contribute?
As a Service Coordinator, you will take incoming service calls,
schedule technicians for customer visits to address emergency
requests and preventative maintenance services. You will exhibit
strong attention to detail while coordinating part ordering,
issuing purchase orders and assisting customers with
invoicing/billing questions. This role will also involve assisting
with the assembly of proposal and bidding documents and processing
maintenance contracts and renewals. You will be responsible for
maintaining customer database information and generating monthly
reports. Other administrative tasks This is an exciting opportunity
to be very instrumental in providing exceptional customer service
to Ahern's service customers in the Des Moines, IA area.
What you need to qualify?
Ideal candidate should bring to Ahern a completed Associates
degree in an administrative program or equivalent experience three
to five years administrative support type experience, preferably
within the construction industry. Those that will excel as a
Service Coordinator will have excellent customer service skills,
strong attention to detail, and the ability to thrive in a fast
pace, deadline driven work environment. Being proficient in
Microsoft Office 2016 and technically inclined to learn industry
specific software will be essential. If you are ready to
demonstrate this expertise, Ahern wants you!
What's in it for you?
The Company has a commitment to excellence that extends beyond
our outstanding customer satisfaction ratings and numerous safety
awards. The Company extends this commitment by passing a
significant amount of profits back to employees through bonus
programs, and generous 401K match. Ahern has a health benefits
package that ranks in the top 20% of all plans nationally. Ahern
also has a wellness program that was designed to keep employees and
their families happy and healthy. Significant investment in
employee training programs, advancement opportunities, educational
assistance, and flexible work schedules have helped Ahern stand out
above others in the industry. Experience for yourself why Ahern has
been voted the Best Place to Work!
Ahern is an Affirmative Action / Equal Opportunity Employer and
encourages veterans, women, minorities, and disabled individuals to
Keywords: JF Ahern, Co., Des Moines , Service Coordinator, Other , Des Moines, Iowa
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