Produce Assistant Manager
Posted on: June 12, 2021
Job Title: Assistant Produce Manager FLSA: Non-Exempt
Department: Produce Revision Date: 03/2009
Provides prompt, efficient and friendly customer service.
Assists Department Manager to present the freshest most innovative
and best quality products at a competitive retail price to
Accountable and Reports to: Store Director; Assistant Store
Director; Managers GM, Perishables, and Store Operations; Assistant
Managers GM, Perishables, and Store Operations; Assistant Managers,
Direct Reports: Produce Clerks, Salad Bar Clerks
Primary Duties and Responsibilities:
Provides prompt, efficient and friendly customer service by
exhibiting caring, concern and patience in all customer
interactions and treating customers as the most important people in
Smiles and greets customers in a friendly manner, whether the
encounter takes place in the employee's designated department or
elsewhere in the store.
Makes an effort to learn customers' names and to address them by
name whenever possible.
- Assists customers by: (examples include)
- escorting them to the products they're looking for
- securing products that are out of reach
- loading or unloading heavy items
- making note of and passing along customer suggestions or
- performing other tasks in every way possible to enhance the
Answers the telephone promptly and provides friendly, helpful
service to customers who call.
Ensures department standards are met.
Coordinates and trouble shoots food operation with the salad
bar/juice bar area.
Reviews the status and appearance of product for freshness and
rotates or replenishes.
Monitors refrigeration temperatures to ensure freshness.
Sets and resets sales areas to promote products to
Stays current in the produce related issues (droughts, price
jumps, weather, etc.)
Prices product and is aware of department pricing
Handles and satisfies customer and vendor issues on a daily
Assists with inventory.
Understands all produce items and can inform customers of its
Unloads product, checks product in, verifies accuracy of
delivery, and may log invoices.
Trains new employees.
Understands and practices proper sanitation procedures and
ensures the work area is always clean and neat, and maintains
strict adherence to department and company guidelines related to
personal hygiene and dress.
Adheres to company policies and individual store guidelines.
- Reports to work when scheduled and on time.
Secondary Duties and Responsibilities:
Assumes management duties in absence of Department Manager.
Orders product at Produce Managers discretion.
Assists with all aspects of the fruit and holiday basket
Stocks aisles and evaluates product amount, breaks down pallets,
re-stacks cooler at days end, transports product to the aisle.
Assists in other areas of store as needed.
- Performs other job related duties and special projects as
Instructs, assigns, reviews and plans work of others. Maintains
standards, coordinates activities, and allocates personnel.
Education and Experience:
High school or equivalent experience with food safety training
courses encouraged. Over one year of similar or related
- Must be physically able to exert up to 100 pounds of force
(energy exerted) occasionally; exert up to 50 pounds of force
frequently; and exert up to 10 pounds of force constantly to move
- Visual requirements include vision from less than 20 inches to
more than 20 feet with or without correction, depth perception,
color vision (ability to identify and distinguish colors), and
field of vision.
- Must be able to perform the following physical activities:
Climbing, balancing, stooping, kneeling, reaching, standing,
walking, pushing, pulling, lifting, grasping, feeling, talking,
hearing, and repetitive motions.
Knowledge, Skills, Abilities and Worker Characteristics:
- Must have the ability to solve practical problems; variety of
variables with limited standardization; interpret
- Ability to do arithmetic calculations involving fractions,
decimals, and percentages.
- Must have the ability to file, post, and mail materials; copy
data from one record to another; interview to obtain basic
information; guide people and provide basic direction.
This position is frequently exposed to a cool environment and
dampness. There are possible equipment movement hazards from a
pallet jack, electrical shock, and exposure to cleaning chemicals
and solvents. This is a fast paced work environment.
Equipment Used to Perform Job:
Knives, wrapping machine, pallet jacks, garbage disposal, fork
lift, trash compactor, cardboard compactor, juice machine,
computer, calculator, Telexon ordering unit, and C.A.R.S.
Has access to confidential information including pricing and
Has daily contact with customers, suppliers/vendors, and the
general public. Has occasional contact with federal/state
governmental or regulatory agencies for inspections.
Keywords: Hy-Vee, Des Moines , Produce Assistant Manager, Other , Johnston, Iowa
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