Posted on: November 22, 2021
Job Title: Night Stocker FLSA: Non-Exempt Department: Grocery
Revision Date: 03/2011 General Function: Unloads product, opens
containers, stocks shelves, and rotates product where necessary.
Reporting Relations: Accountable and Reports to: Store Director;
Assistant Director; Store Operations, Perishables, Health Wellness
Home; Managers of Store Operations, Perishables, Health Wellness
Home; Assistant Managers; Night Stock Manager Direct Reports: None
Primary Duties and Responsibilities: 1. Provides prompt, efficient
and friendly customer service by exhibiting caring, concern and
patience in all customer interactions and treating customers as the
most important people in the store. 2. Smiles and greets customers
in a friendly manner, whether the encounter takes place in the
employee's designated department or elsewhere in the store. 3.
Makes an effort to learn customer's names and to address them by
name whenever possible. 4. Assists customers by: (examples include)
* Escorting them to the products they are looking for * Securing
products that are out of reach * Loading or unloading heavy items *
Making note of passing along customer suggestions or requests *
Performing other tasks in every way possible to enhance the
shopping experience 5. Answers the telephone promptly when called
upon and provides friendly helpful service to customers who call.
6. Works with co-workers as a team to ensure customer satisfaction
and a pleasant work environment. 7. Unloads trucks, opens
containers, stocks shelves, runs overstock on risers and rotates
product. 8. Monitors for miss-picked items, reviews product outs,
wrong deliveries, etc. 9. Organizes stock for greatest efficiency,
cleans and restocks damaged items. 10. Tags the shelves with
overstock in the back room and understock drawers. 11. Reports all
new or different items for the scanning coordinator for input into
the system. 12. Maintains strict adherence to department and
company guidelines related to personal hygiene and dress. 13.
Adheres to company policies and individual store guidelines. 14.
Reports to work when scheduled, on time, and works the scheduled
number of hours. Secondary Duties and Responsibilities: 1. Assists
in other areas of store as needed. 2. Performs other job related
duties and special projects as required. Education and Experience:
High school or equivalent experience. Six months or less of similar
or related work experience. Physical Requirements: * Must be able
to physically perform very heavy work, exerting in excess of 100
pounds of force occasionally, in excess of 50 pounds of force
frequently, and in excess of 20 pounds of force constantly to move
objects. * Visual requirements include vision from less than 20
inches to more than 20 feet with or without correction, depth
perception, color vision, and field of vision. * Must be able to
perform the following physical activities: Climbing, balancing,
stooping, kneeling, reaching, standing, walking, pulling, lifting,
grasping, feeling, talking, hearing, and repetitive motions.
Knowledge, Skills, Abilities and Worker Characteristics: * Must
have the ability to solve practical problems; variety of variables
with limited standardization; interpret instructions. * Must be
able to solve arithmetic calculations involving fractions,
decimals, and percentages. * Must have the ability to understand
and follow verbal or demonstrated instructions; write identifying
information; request supplies orally or in writing. Working
Conditions: This position is exposed to dirt, noise, equipment
movement hazard, and chemicals/solvents daily. This position is
also occasionally exposed to temperature extremes and the potential
for electrical shock. Equipment Used to Perform Job: Power jack,
compactor, order machine, check register, fork lift, scales, and
Tomra machines. Financial Responsibility: Responsible for supplies,
stock, and for checking the cooler. Contacts: Has daily contact
with community or trade/professional organizations,
suppliers/vendors, and customers.
Keywords: Hy-Vee, Des Moines , Night Stocker, Other , Waukee, Iowa
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