Broadband Specialist I - Located in Ames, IA
Posted on: January 15, 2022
Located in Ames, IAJOIN OUR GROWING TEAM! New pay rate!
Full-time with benefits; health, medical, dental, vision and more!
Paid vacation! 401K! Company Provided vehicle, tools, equipment and
uniform! Tuition Reimbursement! Employee discounts on services!
Monthly bonus potential!JOB DESCRIPTION: As a Broadband Specialist
I (Field Technician), you will be primarily focused on new
installations of our cable television and broadband services.
You'll drive a company van, go into customer homes, and represent
Mediacom every day to our customers. You'll also learn and perform
a variety of duties including installation, changes of service,
additional outlet installation, disconnection of service, payment
collection, and any special requests customers may have regarding
installation. BENEFITS: You'll get formal training, company
vehicle, company uniforms, tools, netbook, cell phone, health,
dental, vision, generous discounts on services, education
reimbursement, 401(k) with company match, pay increases through
self-guided study and more! SPECIFIC RESPONSIBILITIES: Makes
customer installations (exterior and interior) complete from tap to
antenna terminals on customer equipment in both single and multiple
unit dwellings, including pre-wired units. Performs new connects,
reconnects, requested and non-pay disconnects; adds outlets;
installs and/or removes converters; performs upgrades and
downgrades of service. Analyzes picture quality and judges
acceptability of picture delivered following installation of cable
service. Works with connectors, fasteners and wire and uses hand
tools. Uses customary CATV hand and power tools in performance of
job duties. Completes appropriate paperwork functions as prescribed
by system management. Reads signal levels through use of field
strength meter; adds and subtracts levels in installation problems;
installs connectors on different types of drop cable; maintains
proper clearances; installs tap-off devices. Climb poles with
proper equipment (safety belt, safety strap and climbers), ladders
or other structures as needed. Lifts and carries loads up to 75lbs
(including line ladder); Works within limited confines, such as
crawl spaces. Reads general drop system layouts from blueprints.
Inform customers of FCC Rules and Company policies as they pertain
to customers. Drives Company vehicles in performance of job duties;
uses bucket truck. Proper vehicle upkeep and maintenance.
EXPERIENCE/SKILLS: High school diploma OR GED required; trade
school training preferred. Valid driver's license; satisfactory
driving record required. Ability to interact and communicate with
customers and co-workers. Ability to work in high or tight spaces,
in all weather conditions and at various heights. Ability to work
flexible work hours, including evenings, weekends, holidays and
overtime as required. PHYSICAL REQUIREMENTS: Frequent handling of
heavy objects (approx. 50-100 lbs.) and materials, or heavy hand
tools. Mediacom is proud to have received the following
recognition, "2021 Best Managed Companies," "2019 Best Company for
Women to Work," "2017 Best Company for People of Color and Women to
Work," and "Content & Connectivity Human Resources (C2HR)'s 2021
Social Impact Award" Mediacom is an Equal Opportunity Employer
Keywords: Mediacom, Des Moines , Broadband Specialist I - Located in Ames, IA, Other , Conrad, Iowa
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