Front Desk - Guest Experience
Location: Des Moines
Posted on: January 16, 2022
**Job Number** 21030193
**Job Category** Rooms & Guest Services Operations
**Location** Des Moines Marriott Downtown, 700 Grand Avenue, Des
Moines, Iowa, United States VIEW ON MAP
**Brand** Marriott Hotels Resorts
**Position Type** Non-Management
**Located Remotely?** N
Marriott International portfolio of brands includes both JW
Marriott and Marriott Hotels.
**Marriott Hotels** , Marriott International's flagship brand with
more than 500 global locations, is advancing the art of hosting so
that our guests can travel brilliantly. As a host with Marriott
Hotels, you will help keep this promise by delivering premium
choices, sophisticated style, and well-crafted details. With your
skills and imagination, together we will innovate and reinvent the
future of travel.
**JW Marriott** is part of Marriott International's luxury
portfolio and consists of more than 80 beautiful properties in
gateway cities and distinctive resort locations around the world.
JW believes our associates come first. Because if you're happy, our
guests will be happy. It's as simple as that. Our hotels offer a
work experience unlike any other, where you'll be part of a
community and enjoy a true camaraderie with a diverse group of
co-workers. JW creates opportunities for training, development,
recognition and most importantly, a place where you can really
pursue your passions in a luxury environment. Treating guests
exceptionally starts with the way we take care of our associates.
That's The JW Treatment.
Our jobs aren't just about giving guests a smooth check-in and
check-out. Instead, we want to build and experience that is
memorable and unique. Our Guest Experience Experts take the
initiative to deliver a wide range of services that guide guests
through their entire stay. They are empowered to move about their
space and do what needs to be done. Whether processing operational
needs, addressing guest requests, completing reports, or sharing
the highlights of the local area, the Guest Experience Expert makes
transactions feel like part of the experience.
No matter what position you are in, there are a few things that are
critical to success - creating a safe work place, following company
policies and procedures, maintaining confidentiality, protecting
company assets, upholding quality standards, and ensuring your
uniform, personal appearance, and communications are professional.
Guest Experience Experts will be on their feet and moving around
(stand, sit, or walk for an extended time) and taking a hands-on
approach to work (move, lift, carry, push, pull, and place objects
weighing less than or equal to 10 pounds without assistance). Doing
all these things well (and other reasonable job duties as
requested) is critical for Guest Experience Experts - to get it
right for our guests and our business each and every time.
_Marriott International is an equal opportunity employer. We
believe in hiring a diverse workforce and sustaining an inclusive,
people-first culture. We are committed to non-discrimination on any
protected basis, such as disability and veteran status, or any
other basis covered under applicable law._
Keywords: Marriott, Des Moines , Front Desk - Guest Experience, Other , Des Moines, Iowa
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