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Customer Care Reps - All Levels of Experience

Company: Express Logistics
Location: Urbandale
Posted on: May 16, 2022

Job Description:

Job DescriptionSalary: Thank you for your interest in Express Logistics! Express Logistics is in growth mode and looking for Customer Care Reps at all levels of experience to join our team! What would you do all day?

  • Create, schedule & track shipments for our customers
  • Analyze information regarding the customers' transportation requirements, lanes inbound & outbound, pricing and logistics to come to the best solution.
  • Work closely with sales staff to assist in account familiarity throughout the year
  • Manage accounts while sales reps are out of office What skills are we looking for?
    • Any logistics or freight experience is a plus
    • Customer service experience is a plus
    • Competitive and confident nature to overcome objections
    • Self-starter & highly motivated - we hustle around here
    • Ability to effectively communicate with coworkers, customers, and carriers
    • Detail-oriented individuals
    • Strong computer and phone skills Why should you choose Express Logistics?
      • Our Core Values. Own it, Hustle, Do What's Right & Never Quit Learning.
      • We are growing. Growth comes with great career opportunities.
      • Our people and the environment. We've been voted by our employees SEVEN YEARS IN A ROW as an Iowa Top Workplace (we're doing something right).
      • Our dogs. Willie and Chunk, our Morale Specialists. Yes, they have real job titles.
      • We work hard, but we also have fun together. Check us out on Instagram or Facebook to get a good feel for our culture.
      • We are a small company (currently around 85 employees), but we offer a benefit package like a big company: medical, dental, vision, PTO, paid holidays, flex spending, short term disability, long term disability, life insurance, 401k, human and pet bereavement. Find us on LinkedIn, Instagram, Facebook and TikTok @explogistics An Equal Opportunity Employer--M/F/D/VBecause our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.

Keywords: Express Logistics, Des Moines , Customer Care Reps - All Levels of Experience, Other , Urbandale, Iowa

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