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Senior Companion Program Coordinator - PT

Company: EveryStep
Location: Des Moines
Posted on: January 24, 2023

Job Description:



To assist the Senior Companion Director in achieving compliance with program policy while assisting with Senior Companion oversight and training.


  • Completes introductory home visits with Senior Companions and clients.
  • Collects and maintains record updates including Senior Companion physicals and license and auto insurance, as well as client Letter of Agreement forms.
  • Assists in the facilitation of both initial and monthly trainings for Senior Companions while assessing individual skills and strengths and reporting concerns to director
  • Monitors matches on an on-going basis by conducting weekly wellness checks, resolving concerns as they arise and communicating serious concerns immediately to director.
  • Resolves Senior Companion and client conflict as needed.
  • Accepts new referrals and completes prompt phone intakes.
  • Completes initial and on-going Companion chart reviews, monthly Companion timesheet reviews and monthly Elderly Waiver funding reviews.
  • Assists with the recruitment and retention of Companions and clients.
  • Ensures paperwork is done correctly, thoroughly and without missing data.

    • Bachelor's degree (preferably in gerontology, social work, or related field) or a minimum of three years of relevant work experience.
    • Ability to effectively work with diverse populations.
    • Ability to communicate professionally and effectively with Companions, clients and personnel from other agencies, the public, medical staff, and other individuals.
    • Ability to exercise independent judgment and work with little supervision.
    • Knowledge of Microsoft Office, including Excel, Word, Power Point and Outlook.
    • Knowledgeable of HIPPA regulations.
    • Mandatory Reporter of Child and Dependent Adult abuse training certification (within 30 days of hire).
    • Must have valid driver's license, auto liability insurance and reliable transportation.
    • Successful completion of pre-employment physical, drug screen, 2-step TB test, and criminal background check including a FBI fingerprint check.

      Working Conditions:
      • Physical requirements: Light work, sitting most of the time, exerting up to 10 pounds of force frequently, and/or a small amount of force constantly to move objects.
      • Physical activities: Talking, Hearing, Standing, Walking, Lifting, Fingering (picking, pinching, typing, etc.), Visual acuity (field of vision for analyzing data, viewing computer, using measurement devices, operating machines, determining accuracy or neatness, and/or making general observations)
      • Environment: Work is performed in a climate controlled environment with minimal safety/health hazard potential as well as in client homes where the potential for environmental variations exists.
      • Time: Ability to be flexible with a varying schedule and programmatic requirements.
      • Travel: Required to client homes and other destinations.

        These characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

        Note: This job description is not intended to be all-inclusive. You may be required to perform other duties to meet the on-going needs of the organization.

        EveryStep is an equal opportunity employer. Employment practices are implemented without regard to race, creed, color, sex (including pregnancy), sexual orientation, gender identity, citizenship, national origin, religion, veteran status, genetic information or on the basis of age or physical or mental disability unrelated to ability to perform the work required.

Keywords: EveryStep, Des Moines , Senior Companion Program Coordinator - PT, Other , Des Moines, Iowa

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