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Customer Service Representative

Company: Walden University
Location: Marshalltown
Posted on: January 26, 2023

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Service Rep you'll: Respond to customer inquiries through phone, chat, email and possibly SMS; Provide initial support for customers by steering prospects to the appropriate team for service; Document calls, chats, emails and customer information according to standard operating procedures; Provide feedback and suggestions for new strategies for success with respect to effectiveness and efficiency in servicing customers; Assist the CSR manager with pilot and outbound call initiatives...Hiring Fast > >

Keywords: Walden University, Des Moines , Customer Service Representative, Other , Marshalltown, Iowa

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