Customer Service Representative
Company: Walden University
Location: Marshalltown
Posted on: January 26, 2023
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Job Description:
[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay
- As a Customer Service Rep you'll: Respond to customer inquiries
through phone, chat, email and possibly SMS; Provide initial
support for customers by steering prospects to the appropriate team
for service; Document calls, chats, emails and customer information
according to standard operating procedures; Provide feedback and
suggestions for new strategies for success with respect to
effectiveness and efficiency in servicing customers; Assist the CSR
manager with pilot and outbound call initiatives...Hiring Fast >
>
Keywords: Walden University, Des Moines , Customer Service Representative, Other , Marshalltown, Iowa
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