Patient Experience Representative - Family Medicine (Full-Time)

Company: The Iowa Clinic
Location: Johnston
Posted on: January 27, 2023

Job Description:

Patient Experience Representative - Family Medicine (Full-Time) Clerical Johnston, Iowa Apply Description A day in the life... Wondering what a day in the life of a Patient Experience Representative at The Iowa Clinic might look like? + Arrive at work in the morning - no night shifts here! + Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes. + This position will also serve as a resource to registration, scheduling and clinical staff. + Strives to create The Iowa Clinic Experience with each interaction. + Leave in the evening - hooray for working standard clinic hours! This job might be for you if you have... Qualifications + High School diploma or equivalent required. + No medical office experience necessary, we will train you! + Highly motivated to work in a healthcare setting. Bonus points if... + You love exceeding people's expectations + You enjoy having fun where you work + Finding meaningful connections is what you live for Know someone else who might be a great fit for this role? Share it with them! What's in it for you + One of the best 401(k) programs in central Iowa, including employer match and profit sharing + Employee incentives to share in the Clinic's success + Generous PTO accruals and paid holidays + Health, dental and vision insurance + Quarterly volunteer opportunities through a variety of local nonprofits + Training and development programs + Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night... we could go on and on + Monthly departmental celebrations, jeans days and clinic-wide competitions + Employee rewards and recognition program + Health and wellness program with up to $350/year in incentives + Employee feedback surveys + All employee meetings, team huddles and transparent communication

Keywords: The Iowa Clinic, Des Moines , Patient Experience Representative - Family Medicine (Full-Time), Other , Johnston, Iowa