Receptionist
Company: MercyOne Central Iowa Clinics
Location: Urbandale
Posted on: March 19, 2023
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Job Description:
Overview:
MercyOne Central Iowa operates four not-for-profit Catholic medical
centers in Des Moines West Des Moines Newton and Centerville and
two specialty hospitals - MercyOne Children's Hospital in Des
Moines and MercyOne Rehabilitation Hospital in Clive (965 beds
total) - along with more than 20 additional facilities that house
more than 50 primary care pediatric internal medicine and specialty
clinics. Founded by the Sisters of Mercy in 1893 MercyOne Central
Iowa has the longest continually operating hospital in Des Moines
and is also one of the largest employers in the state with more
than 7000 employees and a medical staff of more than 1000
physicians and allied health associates. MercyOne Central Iowa is a
member of MercyOne which was founded in 1998 through a
collaboration between CommonSpirit Health and Trinity Health - two
of the country's foremost not-for-profit Catholic health
organizations. MercyOne has more than 20,000 colleagues in Iowa and
surrounding states.We offer the following benefits to support you
and your family:Health/Dental/Vision InsuranceFlexible spending
accountsVoluntary Protection: Group Accident, Critical Illness, and
Identity TheftFree Premium Membership to Care.com with preloaded
credits for children and/or dependent adultsEmployee Assistance
Program (EAP) for you and your familyPaid Time Off (PTO)Tuition
Assistance for career growth and developmentMatching 401(k) and
457(b) Retirement ProgramsWellness Program
Responsibilities:
The MercyOne Urbandale Clinic is looking for a Full Time
Receptionist to join the team! Are you patient centered and thrive
on providing top notch customer service? Consider joining our team
as a clinic Receptionist. This person will be responsible for
performing a variety of general administrative support duties
associated with the patient intake process and performs routine
duties within the clinic. The Receptionist will perform patient
check-in at the time of visit and completes all paperwork necessary
to ensure the admitting process is efficient and all clinic and
regulatory policies are in compliance. Answer phone calls and
direct them appropriately. Schedule appointments according to
office guideline and be the welcoming greeter for the office.What
You'll Do:Perform patient check-in at the time of visit and
completes all paperwork necessary to ensure the admitting process
is efficient and all clinic and regulatory policies are in
compliance.Answer phone calls and direct them
appropriately.Schedule appointments according to office
guideline.Obtain accurate patient and insurance information,
collecting copays (TOS) and deductible amounts.Copy/scan patient
access related hardcopy materials (e.g. ID, referrals, insurance
cards, etc.) into the correct location in the electronic medical
record.Prepare charts for patient appointments making sure all
necessary information is complete.Conduct all functions associated
with patient check-out including pricing services, collecting
patient responsibility payments and scheduling follow-up
appointments.Perform duties involving record filing and retrieval
and assisting with the filing of registration documentation in
electronic medical records.Confirm next day appointments and alerts
patients as to what documentation is needed, including details
associated with time-of-service payment.Follow up with patients
regarding the Missed Appointment Policy and send out the
appropriate communications.Other duties as assigned by
management.
Qualifications:
High school diploma or equivalent preferredBasic Life Support (BLS)
for the Healthcare Provider certified or obtained within three (3)
months of hire.Proof of completion of Mandatory Reporter abuse
training specific to population served within three (3) months of
hire.
Keywords: MercyOne Central Iowa Clinics, Des Moines , Receptionist, Other , Urbandale, Iowa
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