Account Representative

Company: YRC Worldwide Inc.
Location: Des Moines
Posted on: May 26, 2023

Job Description:

JOB SUMMARY This is a development position, which provides an opportunity to learn the sales function in the logistics industry. Will collaborate with our industry experts and will partner with major accounts to meet or exceed revenue and profit goals. Gain skills and grow by understanding customer's business model and supply chain needs, developing shipping solutions using Yellow's portfolio of services, and resolving issues in support of customers. ESSENTIAL DUTIES AND RESPONSIBILITIES Actively pursue and qualify valued business opportunities. Learn and implement successful selling strategies/techniques. Manage new and established account development for continued revenue and profit growth. Define and propose specific approaches to meet and exceed customer needs. Identify situations requiring effective negotiation and maintain positive client relationships throughout any issue resolution process. Take ownership in learning the business by increasing knowledge of products, services and pricing. Utilize available resources and knowledge to orchestrate solutions that increase market share and profitability. Grow and develop a portfolio of shared and new local accounts to provide cost-effective solutions that meet targeted customer needs while managing churn and account profitability. Gain knowledge by negotiating pricing programs with new clients to gain consistent revenue flow while protecting profitable margin. Educate customers about various services offered, enhance the customer relationship, and secure additional business. COMPETENCIES Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful. Building Trusting Relationships - Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one's intentions. Collaborating - Working cooperatively with others to help a team or work group achieve its goals. Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message, listening actively to others. Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. Initiating Action - Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive. Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. BENEFITS Competitive pay based on experience Employee selected medical, dental, and vision coverage for you and your family PTO and paid holidays 401k Retirement Plan MINIMUM REQUIREMENTS Bachelor's degree or equivalent work experience. Excellent communication and presentation skills required. Strong problem-solving skills. Goal and action oriented. PREFERRED QUALIFICATIONS One (1) to three (3) years of sales experience. Previous sales internships. WORKING CONDITIONS This job operates in a professional office environment indoors. Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Required to travel between terminal sites and customer locations. PHYSICAL DEMANDS The position requires the ability to spend long hours sitting or standing while using office equipment and computers. Ability to perform repetitive tasks such as typing and keying. Occasional lifting, pushing/pulling, carrying 10 lbs of supplies and materials is required. Yellow Corporation, along with all subsidiary companies, is an Equal Opportunity/Affirmative Action Employer

Keywords: YRC Worldwide Inc., Des Moines , Account Representative, Other , Des Moines, Iowa