Tasting Room Attendant

Company: Cooper's Hawk Winery
Location: Clive
Posted on: May 27, 2023

Job Description:

Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!The Cooper's Hawk Tasting Room Attendant has passion for guest service, food, wine and hospitality. They ensure an exceptional Guest experience through efficient and friendly team-based service, while educating our Guests on Cooper's Hawk products, wines and our Wine Club.What You'll DoGreet all guests with hospitality; engage and answer questions about food, wine, Wine Club and facilities in a friendly, helpful mannerMaintain full knowledge of Cooper's Hawk food, retail items, wines and Wines of the Month and Wine Club eventsProactively build relationships with Guests and create a memorable experienceActively educate Guests on the Cooper's Hawk Wine Club and its offerings and rewards; invite them to participate in the Club with the goal of expanding our membership baseMaintain full knowledge of Tasting Room functions and retail products, including how tastings are conducted, their cost, and wines featured on the monthly tasting.Maintain an awareness of the Host and Service Assistant positions and support when neededServe alcoholic beverages in an appropriate manner consistent with company standards and legal guidelinesAssist with the transport of Carryout and Curbside Delivery orders to our GuestsActively seek out and recognize opportunities to sell products sold in the Tasting Room.Stock wine and retail merchandise in the Tasting Room; ensure all food and retail merchandise is attractively displayed per set standards.Maintain a safe, sanitary, organized, and stocked work areaComplete necessary side work during non-busy hoursHandle cash and utilize the MICROS system according to company standardsFollow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closingPerform other duties as assigned What You'll NeedMust represent Cooper's Hawk ValuesMust be at least 21 years of ageExperience in a casual dining or upscale dining environment or retail sales preferredExperience in a wine environment or equivalent preferredA hospitality-focused individual with a passion for guest service, food and wineAn individual who thrives in a team-based environmentExperience using Micros or similar POS systemsAbility to communicate clearly with Guests, Managers and Team MembersAbility to multi-task and work calmly and effectively under pressure, in a fast-paced environmentAbility to stand and walk up to 10 hours per shiftAbility to lift and carry up to 40 poundsAbility to exert fast-paced mobility up to 6 hours in lengthMust be able to read, write and understand EnglishAbility to perform essential functions to Cooper's Hawk standards and with reasonable accommodationAbility to work flexible shifts and schedules, inclusive of weekends and some holidaysCooper's Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper's Hawk.Cooper's Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper's Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

Keywords: Cooper's Hawk Winery, Des Moines , Tasting Room Attendant, Other , Clive, Iowa