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Apps Systems Engineer 5 Job posting in #Des Moines #jobs

Company: Wells Fargo
Location: Des Moines
Posted on: October 12, 2019

Job Description:

Job Description At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo's more than 70 million global customers. Enterprise Information Technology (EIT) CHT Interaction Recording team is seeking an experienced Application Systems Engineer (ASE) to join a team of engineers implementing and supporting enterprise applications providing interaction recording, playback and archival functionality for financial industry business units. Day to day responsibilities include: - Acting in an expert level technical role within multiple business-facing and internal team technology initiatives - Utilizing a thorough understanding of available technology, tools, and existing designs. - Working on complex problems where analysis of situations or data requires evaluation of intangible variance factors. - Planning, performing, and acting as the escalation point for complex platform designs, coding, and testing. - Participating in complex modeling, simulations, and analysis efforts. - Acting as expert technical resource within project teams to support development, testing, and implementation processes. - Serve as an escalation point for engineer, customer or partner concerns - Participating in on-call Response/Escalation, Root Cause Analysis/RCA, Preventative action activities - Participation in the creation of the requirements documentation for complex technology initiatives - Creation of implementation documentation describing solution design concepts and steps required to deploy complex technology solutions - Analysis of technology solution and deployments to assess risk and identification of risk associated remediation steps Technical proficiencies: - NICE Call Recording (including NICE Engage 6.x) - 5+ years hands on experience - Windows Server (including Windows Server 2012) - 5+ years hands on experience - Microsoft SQL Server (including MSSQL 2014) - 5+ years' experience with T-SQL and basic DB Administration - LAN/WAN basic concepts (5+ years) Soft Skills: - Ability to communicate professionally within a wide variety of situations ranging from coaching an individual user to providing an executive level summary to a senior leader - Ability to work well within project team and technical team settings - Ability to work well within a high pressure setting - Ability to anticipate next steps within a work effort and execute with minimal direction Required Qualifications - 7+ years of application development and implementation experience - 5+ years of NICE Call Recording experience - 5+ years of T-SQL (Transact-SQ) experience - 5 + years of Windows 2008 operating system experience - 5 + years of Networking experience Desired Qualifications - Good verbal, written, and interpersonal communication skills - Excellent verbal, written, and interpersonal communication skills - Ability to effectively listen and elicit information - Good analytical skills with high attention to detail and accuracy - Ability to address and resolve complex customer issues - Ability to address escalated customer issues - Strong organizational, multi-tasking, and prioritizing skills - Ability to achieve high production and quality standards - Ability to act as a technical subject matter expert regarding equipment Job Expectations - Flexibility to work in a 24/7 environment, including weekends and holidays - Must be able to attend training and off-site office events outside office hours - Ability to travel domestically and internationally Salary Information The salary range displayed below is based on a Full-time 40 hour a week schedule. AZ-Chandler: Min: $90,300 Mid: $129,000 IA-Des Moines: Min: $90,300 Mid: $129,000 NC-Charlotte: Min: $90,300 Mid: $129,000 Street Address AZ-Chandler: 2700 S Price Rd - Chandler, AZ IA-Des Moines: 800 Walnut St - Des Moines, IA NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo, Des Moines , Apps Systems Engineer 5 Job posting in #Des Moines #jobs, Other , Des Moines, Iowa

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