Company: Saige Partners
Location: Des Moines
Posted on: January 16, 2020
Saige Partners is currently looking for a Field Service Network
Engineer II to join the team of one of our clients in the Des
Moines area who is a disruptor in the building automation industry.
- Our client offers a very -entrepreneurial environment,
competitive pay, unlimited PTO policy and significant growth
opportunity. Description: Lead and manage multiple commissioning
(Cx) projects from award through acceptance/occupancy while
maintaining customer satisfaction, quality, schedule, and project
budget. - Must have the ability and desire to work in the field
performing site visits, inspections, factory start-up of PoE
systems and customer/partner training. Domestic US and
international travel to customer sites, meetings, and project sites
up to 75% of the time. Responsibilities: On-site installation,
guidance, training, and troubleshooting of client software,
third-party network equipment, and device wiring. Design and
troubleshoot network configurations and architectures. Provide tier
2 support for customers and partners by answering and responding to
support phone calls, text messages, and email. Test third-party IoT
sensors, actuators, and light fixtures for compatibility with
client device hardware and software. Collaborate and support on-
and off-site with third-party vendors and contractors. Create and
maintain computer operating system images for use with client
software. Troubleshoot basic Windows PC and server issues. Record
and document software, network, wiring, and troubleshooting issues
when on-site for purposes of process improvement. Requirements:
Must be willing and eager to travel with little notice at times
domestically and potentially abroad for short and extended periods
of time. Must have a valid passport for international travel.
Associate degree with an emphasis in electrical, networking, or
technology, a related technical discipline, or the equivalent
combination of education, professional training or work experience.
Experience with basic computer network design and IP configuration.
- -Cisco experience/certification desired as well as PEO
experience. Experience troubleshooting Windows PCs Strong
organizational skills Ability to learn new products and
technologies Effective team player who can also work independently.
Excellent writing, grammatical and proofreading skills in English.
Excellent verbal and written communication skills in English.
Desirable: Experience with control systems (lighting, HVAC, etc.)
Experience troubleshooting Windows Server issues. Knowledge of
construction projects. Customer training experience. Project
management experience. Basic DC electrical knowledge.
Keywords: Saige Partners, Des Moines , Network Engineer, Professions , Des Moines, Iowa
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